From the very beginning and first contact, carrie Freeman was right on the ball, very helpful and knowledgable, the entire process was very smooth
Cris Holdman and his team were great
Use of DotLoop and online document tracking via the VU website was very convenient.
Great work. Made the process easy.
Attentive; very responsive - paperwork.
The closing cost was 2300 dollars off which cost us and was told we just need to get a number down on the paper.
Response from Veterans United
Hello Ryan, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback.
The staff & team at veterans was the best
I loved the easy online system to upload documents.
Quick, easy, and effective. I especially liked the online portal for quick and easy document uploads. I think it prevented a lot of "But I sent that to you already" issues.
