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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,648

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 433,648 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Have already recommended Chris Solomon and Veterans United Home Loans to several friends!

headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

You all got us in a home, that's what we needed, so I know u can do the same for others. Thanks

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Allie Smith

Loan Officer: Allie Smith

NMLS# 1121688

5 out of 5 Stars
Would Recommend
headshot image of Maureen O''Hare

Loan Officer: Maureen O''Hare

NMLS# 1064196

4 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Kacee Davis

Loan Officer: Kacee Davis

NMLS# 449930

5 out of 5 Stars
Would Recommend

From day one i worked with jessica from the lighthouse program. She waited patiently for me to fix my credit and get where i needed. Once i was prequalified Aaron, Seth and Mallory stayed on top of it all. They work really well together

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

After missing our closing date and having our loan dropped by another lender we were ready to throw in the towel. So happy we decided to apply for a loan with Veterans United. They looked at our unique financial situation and made sure that we would get the clear to close. We ended up closing on our dream home we never thought we would be able to get all because of Veterans United!

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was a very good experience, Billy and Pressley were so good to work with.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

They're skilled, courteous and well networked. It's a painless process for vets to use their VA loan because they're in this business to help us.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Great customer service and communication. Probably provide some information to Veterans regarding funding fees for using the VA home loan a second time.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
Would Recommend

The pre-approval process was excellent. It made me have buying power to search for homes for sale.

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Our loan officer Karol was outstanding in every way. She knew our needs and exceeded them. She's the best! Also, United Veterans made me feel proud to be a veteran because they were up-front about expenses, closing, and fees. No unnecessary fees and nothing hidden. First-rate company!*****

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

2 out of 5 Stars

You were always adding more things at the last minute. The one good thing about Veterans were the people, they had great attitudes and we're great people.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

1 out of 5 Stars

Too many inconsistencies among underwriters. Seems there was a lack of communicating between UAs. Redundancy in asking for documentation that was already provided. And sheer ignorance, in some cases, determining the "validity" of documentation. My credit score alone should speak volumes about my fiduciary commitments, however, my case was treated like it was going to be a HUGE liability. I believe this was due to the discohesive nature of those involved in the approval process. Overall, I truly believe I should have pulled out and gone through a different company.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

My experience with Veteran's United was outstanding. My whole team worked with me to ensure I had the proper documents and that my finances were in order.

headshot image of Matt Van Ronzelen

Loan Officer: Matt Van Ronzelen

NMLS# 1116672

5 out of 5 Stars
Would Recommend

The ability to go paper free was great when the website was working properly. I think there should have been hard copies of the paperwork given just in case the website was was having problems.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

4 out of 5 Stars
Would Recommend
headshot image of Mike Ritz

Loan Officer: Mike Ritz

NMLS# 262664

5 out of 5 Stars
Would Recommend
headshot image of Andy Moe

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan process was painless.

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

4 out of 5 Stars
Would Recommend

Extremely professional and always available to be contacted on short notice.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

4.5 out of 5 Stars
Would Recommend
headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

the whole team was very professional and great people to work with. Made the process go smoothly.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

More Reviews

See all 433,648 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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