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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,112

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,112 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

1 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend

I love working with VU, especially with Carrie Freeman! She has always provided me with THE BEST service anyone could ever hope for.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

I was a first time home owner and the team I dealt with really help me even when I did some bone headed things trying to boost my score in the middle of the process, but they took me under wing and got me straighten out. It was a interesting experience and really helped me understand the process.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Veterans united made the scary home buying experience very easy. They were professional and very accommodating.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

0.5 out of 5 Stars

Tiger inspection missed stuff that would not pass normal inspections, this house should not have been VA approved.

Response from Veterans United

Michael, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. A Client Advocate here has attempted to reach out for more information and will be available to speak with you should you wish get in touch with us.

5 out of 5 Stars
Would Recommend

The Veterans United team helped us achieve everything we needed to get a home for our family. They made us feel important every step of the way, we couldn’t recommend them enough!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

4.5 out of 5 Stars
Would Recommend

I very smooth process

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

3.5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

1.5 out of 5 Stars

I just feel like you had no clue on what was going on one person said you are all set then oh we need this now I’m sorry I just feel it was handled poorly

Response from Veterans United

Hello George, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

5 out of 5 Stars
Would Recommend

Truly can't think of a better group you could ever deal with when buying a house. These lenders are the Rockstars in there department! And you will hit the jackpot if they are on your team guiding and helping you!

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

The entire team was great! Everyone was so helpful and very responsive. I would definitely recommend.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

The process of buying a home can be overwhelming! Our Veterans United team made the process easy and transparent! We couldn’t recommend them more highly! You are in good hands!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

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5 out of 5 Stars
Would Recommend

As a first time homeowner I’m not sure I knew what I expected but the team overall exceeded my expectations from the reapproval to underwriting to closing. The team was great and I’ll definitely continue to share my experience with others.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

They were really good. Thank you

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Had no idea about Veterans United, and they completely changed my family's life! We were about to be between homes and most likely just renting, which is becoming increasingly more difficult. When VU told menI qualified for pre-approval, I didn't believe it. Such an amazing feeling to know that I am now a homeowner! Chris Lunn and his team were phenomenal and Sean Lawrence was the best realtor I could have asked for! Thanks Veterans United!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

More Reviews

See all 424,112 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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