When I first called Veterans United and spoke to Ryan Kawelaske I was a bit apprehensive doing an online application. However, Ryan was courteous and answered all of my question's, as well as given me the website to do the research my self. All during the process of buying our home we were treated with respect and all my phone calls or e-mails were returned in timely manner, and the closing was less then 30 minutes. Additionally, Veterans United would not authorize the loan until all repairs were signed off by the home inspector. This may have delayed the closing another week. However, it saved us additional expenses after taking procession of our new home. Our realtor stated "he has never seen an inspection so critical in all of his years of selling homes." Ryan Kawelaske is an asset to the organization and I would not hesitate to recommend him to my fellow veterans.
Kelly, Kay and Melissa were all a pleasure to work with. As a first time home buyer, they were quick to answer any questions I had and they were great when it came to communicating anything that they needed from me. When there was a lack of communication involving other parties, they quickly stepped in and cleared up any questions that I had. I would recommend them to anybody due to their professionalism
I loved the help I received from the assistance in moving my credit score up to all the help with the loan process. Everyone was knowledgeable and friendly. Any questions I had were answered quickly and the entire process was explained to me through each step. The online document system made is easy for me to update all the paperwork needed and reviewing the files was a snap.
We were extremely satisfied with the entire process with Veterans United. The staff was knowledgable, quick, and worked well as a team. We had no issues whatsoever, and the online features made everything extremely easy and accessible. We would recommend VU to anyone.
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They are very professional they will see problems and help you with them before you even though you have them
I would highly recommend Veteran's United to anyone looking to buy a home. As a first time home owner and Veteran I was not only unsure of the process to purchase my home however also did not know where to start with searching for a home. From the initial quick application all the way through moving in my house I had help along the way from Erica (my lender). If ay any point I had a question someone was there to not only help me however guide my through the best options for me. If you are looking to apply for a loan or are planning to buy your home reach out to someone with Veteran's United.
Buying a home is a stressful process no matter what, but I feel with veterans United and the loan team that helped me through it, it went as smooth as it could of went. I called Victoria multiple times a week and she answered Everytime and was professional.
Be persistent . Slow on communications.
Virtually flawless, from helping to clear up outstanding credit issues to closing a week early on a home that is perfect in every way possible.
Thank you all so much!
You will NOT regret using Veterans united or ERA Real estate. Our experience was beyond everything we could have hoped for.
This experience was nothing but spectacular
We were surprised at how quickly veterans United worked to get us the home we wanted. They were very caring and we felt that they were there looking out for us.
