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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,652 reviews
733 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,652 unfiltered reviews

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5 out of 5 Stars
headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars

Craig and his team had me in a house in about 35 days from the day I called them. They are awesome!

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars

Good experience

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars

Great home loans for veterans to look into . They work with you all the way thu the loan low interest rate , 0 closing out of pocket

headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars

Veterans United Home Loans gets an A+ from me. They are professional and trustworthy and you will be completely satisfied with their integrity and honesty during the loan process. Give them a call today and see for yourself.

headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Adam Campbell

Loan Officer: Adam Campbell

NMLS# 1517906

5 out of 5 Stars

We would highly recommend Veterans United to any veteran buying a house. From the first phone call to the closing documents - a very informative and pleasant experience.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

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5 out of 5 Stars

I am a veteran first time home buyer and did not know what to expect from this process and eventually decided to take the first step. From the initial phone call with Veterans United they were very professional and knowledgeable which helped a lot because it reduced the amount of stress this type of purchase can bring upon anyone due to still having to deal with everyday things such as work, bills and many other factors. If you are prior military you would know that when a process is laid out in front of you and know what to expect, it tends to make thing almost dummy proof, and this is what it felt like when going through this process. Everything needed is requested in a timely manner and you are updated throughout the entire process. I really just wanted to put my experience out there for anyone else who may need it and also I am very thankful with Chad Bowman and his team because they truly did help me get the home I always wanted sooner than expected. God bless and thank you all.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

4 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

As a veteran you owe it to yourself and your family to use a company that caters to you and treats you like family not a number. Veterans United is an amazing company who will work with you on your home buying or refinancing needs. They will make the process easy and always keep you informed on where your paperwork is at in the process and they work fast to resolve any issues.Thank you from my family and all the other veterans you have helped.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

I had worked with Chad Bowman before, when I purchased my first home. Both times (now and 7 years ago), Chad Bowman provided me with absolutely outstanding service. What I love most is that Chad always explains everything in detail and takes his time to "break it down barney style" if I have problems understanding the complexity of the numbers. He is supported by a fabulous team. I know that I can trust each person at Veterans United that I have dealt with. Everyone is competent and eager to assist. Further, the response time is unbeatable. I never waited longer than an hour for a reply. In most instances, the response was immediate and I never had a problem to get someone on the line to talk things over. Plus, the updates came in as soon as there was any change. Most of the time, I would get an email notification and then someone called me to ensure I was aware of the new status.I also very much like their system of submitting documents. It is very easy to navigate. I always knew what type of document was due, how it had to be submitted, and how I could retrieve the document if I didn't have it on hand. This very much enabled the process to be simple and fast. Chad Bowman also helped me to prevent huge mishaps in the future by making recommendations that go above and beyond what is usually required of a lender. I can tell that he is truly looking out for the best interest of his clients. In addition, I have to applaud the timeliness of the overall process. While I hope that we will never find ourselves in this kind of situation again, I have to emphasize that Chad Bowman was a life saver. What happened? I first engaged the builder's lender to receive the builder's incentive towards closing costs. However, the builder's lender was extremely shady and increased my anxiety every time we dealt with each other. It ended in us verbally fighting over the phone. So, I contacted Chad Bowman for his advise. Chad Bowman created a spreadsheet which allowed me a 1-to-1 comparison. Through this comparison and Chad Bowman's explanations of each line item on the spreadsheet, I came to the conclusion that the builder's lender would have pocketed several thousand dollars and overall was untrustworthy. So, I had to involve Chad Bowman and his team merely two weeks before the anticipated closing date. Chad Bowman could have easily rejected me as the time period left was impossible to manage. Instead though, Chad Bowman accepted the challenge and worked tirelessly on my case. In the end, we closed with only one week delay. However, I have to emphasize that this delay was not caused by Chad Bowman and his team. Rather, it was the expected delays in the process of funding. Chad Bowman and his team almost had a miraculous turn-around time. They were faster than any other lender!Also, what I enjoy as a Marine is Chad Bowman's communication style. He always gets straight to the point. Consequently, I can discuss a topic with him in mere minutes while it would take a super long time with other lenders. Chad Bowman: Semper Fi! You are still representing all the wonderful values of a Marine.I can truly say that I am highly satisfied with this experience and I will never work with any other lender than Chad Bowman and his team at Veterans United.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Our team consisting of Rob Dycus and Aaron Chisum were awesome to work with. The process was easy and our team was great!

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

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Check My Eligibility
5 out of 5 Stars

I work in the residential home and sales industry and I have shopped for mortgage loan companies, but no one preforms or helps Veterans like Veterans United. Upon recommendation from my neighbor who had a great experience with Veterans United, I applied for a loan. Josh Smith did an amazing job helping me through the process. He responded always in a timely manner and was very courteous and prompt. And no matter how lame my questions were he always treated me with respect and always acted like I was not troubling him, but was his most important concern. I feel that despite new Federal regulations, my mortgage was processed in a timely manner. I recommend Veterans United to any veteran looking to purchase or re-finance a home !!

headshot image of Josh Smith

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

Would highly recommend VU to any vet looking to buy a home. Was great to work with a team of fellow vets.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

My experience working with Veterans United could not have gone better. I felt like they had my back every step of the way. It was great knowing that Veterans United really looks out for Veterans!

headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

If you are looking to buy a home and want the Best of the Best Financial Specialist, give yourself a huge gift and call Michelle Dapkus! She will do everything possible to make sure you get the best care possible! I promise you, you will be glad you did!!!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

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