They care about how your experience is and aim to make it as easy and stress free as possible
Had a great experience. Efficient, polite service all the way. Prompt well informed response to any concern or question. Truly appreciate them.
Jonathan Connell really goes above and beyond his job , too get your loan done properly and in your best interest. Thanks John for all you did for us. MSE Cincinnati Ohio.
I was very nervous going into this and they made this huge life step seem like such a simple process
Everything was so simple so easy to understand communication was outstanding never an unanswered call or email and every question answered with no confusion the entire loan team was extremely knowledgeable and very professional 100% satisfied highly recommended
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Veterans United went above and beyond my expectations while helping me and my family with our loan process. I’m so greatfull for everyone who was involved. They were very knowledgeable and answered any of questions. Everyone worked so fast and hard to see that my loan was approved as fast as it could be and I thank everyone for that. Thank you Veterans United and everyone else who was involved you made owning our dream house become reality.
Heather was really helpful throughout the entire process, and it was really easy to work with her, and reach out to her in case of any questions.She walked us through the loan process, home inspection, appraisal, and closing.The whole process was very smooth, and it dint even feel like we went through the process, as some people say is very tedious, and painful.
Great to work to with and always there when you need them.
We needed help to get a home that was suitable for all 6 of us, and with Veterans United help, it became a reality and a dream come true.
It would have been a 10, but the inspector missed a few things that has and will cost me some additional money. The items found during the inspection, not all were corrected, ie crushed dryer vent.
Great experience, we have used VU twice now. Always there for us.
Veterans United has been a really thorough and efficient organization to work with. Friendly and well prepared staff that is there for you every step of the way. I would highly recommend Veterans United to anyone!
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Experience first-hand why 364,979 homeowners give us a perfect score!
This is a tedious and challenging process, but eventually worth it to have no down payment and PMI.
My experience buying my first home with Veterans United could not have gone any better. From having no experience in what it takes to buy a home, to getting the keys and having finally my own place, they streamlined this process while smiling the whole way through. The team that helped me was attentive, thorough and friendly. I never felt rushed or pressured and even when I was sometimes worried or stressed they acted only out of patience and professionality to walk me through everything. Thank you!Paul
She, Jenna Pahde, is absolutely the best person, loan officer, human being in the world. Her professionalism is unmatched. Her attention to detail is amazing. & when she's helping you with your home purchase? She's vested 110%. I would recommend her as a home loan officer to anyone. She went above & beyond her job responsibilities. She explained way more of the process than what was her job of loan officer. She was a God- send for my home loan needs. & at the drop of a hat she would answer questions via email, text or phone call day or night.
Overall, the ladies I worked with were very friendly and very prompt on their end when it came to helping me with paperwork or answering any questions I had!