The team at Veterans United is very good. I appreciate that they were available 7 days a week.
Everyone from our credit coach to the loan officers,this first time home buying experience has been so smooth...the people were unbelievable in a great way!!!!
The process was really simple and there was no stress at all. Veterans United is awesome!
Did what they said they would do
I,know,veterans United,went the distance through it all.My up most respect.
We will use Veterans United for our clients that is how we feel about our experience. Ashley and Kelly are great
They work quicker than other home loan lenders and respond quickly. When buying a new house for first time, it's stressful but they eased that stress by walking us through every step all the way.
My one issue was dealing with Promise Jackson, seemed like I had to send her the same document 2-3 times and wouldn't reply to emails or calls for days
Aaron Madrid was great. Very proffessional and knew what he was doing.
Good processes in place so that even though you never sit face to face with someone, you still receive great customer service.
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The service was very good and Danielle is very professional. This service is here for vets and they do an excellent job.
Very helpful and was available at anytime within reason.
This was a wonderful experience. I can't say enough about how smooth the process was and the knowledge and hard work put in from Joel and Chris. It was a real pleasure working with them to get my home and I will always remember the small details, that is what has been important to me and they were great.
I did not appreciate the person they assigned me with. She couldnt answer any questions, was slow on putting in a bid for us, and didn't get back to us on some questions we had. I appreciated the fact that they worked with the agent we wanted to work with.
Exceptional service and great attitudes from all. Very courteous at all times.
