Elliott did an exceptional job responding to my questions and providing updates as needed. Overall the process was extremely smooth and I loved the online account to upload documents.
Very easy process compared to my previous two home purchases with other lenders.
Samantha was amazing helped us in multiple ways through a lot of difficulties and in a timely manner.
Thanks to all the members of Veterans United Home Loans for being there every step, and making it a quick and easy process for me, a first time home owner. Thank you all.
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VU and specifically Moya Brown and Emily Linz have been amazing. Moya has never hesitated to text me back after hours or on weekends when I've had a question or concerned. She has kept me updated every second of the way. I owe the successful closing of our home to Moya and her excellent guidance
Matt was a great help in getting our loan completed. Thank you Matthew
Jumping though to many hoops. Last min. BS items, no commucation till the min. To many closing dates not keep.
Response from Veterans United
Kenneth, we value your feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
Everyone we had contact with at Veterans United went above and beyond to help us get our forever home. I would recommend them to anyone that is looking to buy a house. Mike and Morgan were so easy to deal with and walked us through every step of the process.
Great customer service, very helpful.
Always felt my best interest was at the forefront.
