I would absolutely, and already have, recommended many veterans and current service members to use Veterans United. By far a easy and fantastic learning experience. The staff taught me quite a bit about the loan process as well as home buying procedures.
They are the best highly recommend
I've heard VA loans are so hard. This company made it easy.
While Veterans United seems to pride themselves in working with Veterans and for their interests, their current processes are filled with much red tape and in the end, they are only interested in the bottom dollar. The team members do not do anything to go above and beyond and their policies are not clearly defined up front causing people anguish and stress during the lending process.
Response from Veterans United
Antonio, thank you for sharing your valuable feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service.
Great company
From start to finish the process went without issues. Maggie was amazing and kept me calm every step of the way. I could not have asked for a better Home Loan experience for my families forever home after military service. I also cannot say Thank you enough to Maggie and her team for everything! Again Thank you for make the process smooth and having open communication every step of the way! Thank you, Thank you, Thank you!
It was overall good. Settlement dates should not be given until you are 100% sure of settlement.
Process was smooth from start to finish. Website was easy to navigate and uploading documents was simple. Never had a question about where we were in the approval process because communication was prompt.
Ben and Kat were great to work with! Always responded to our questions and concerns in more than a timely fashion.
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I'm very satisfied with Matt and Tanner. He delivered within the time frame we needed. I will recommend Veteran United to all my Veteran friends and family.
I can’t begin to tell you how satisfied I was with the entire process. My loan officer went above and beyond to help me navigate this loan experience for me. She took the time to take all my calls in order to insure the loan process go smoothly. I would highly recommend your company to anyone I know or don’t know. They would be in the best of hands.Simply stated...great job and thank you.
