Veterans United was VERY professional, thorough, understanding and complete.
Very Patient And Showed Results
Given that I good credit just not depth of credit and VU was able to help me with getting a mortgage. What more could I ask for?
John and Amber were EXCELLENT!
Almost perfect!!
Andrea was amazing! Always quick to answer any questions we had. She’s the BEST!
Very helpful and explained all steps that were needed.
Everyone was extremely polite and prompt. Fantastic group.
Easiest mortgage process ever.
A very pleasing process
The process was so easy. I have owned homes in the past, and feel I’ve done myself a disservice for not using Veterans United for those purchases. The company is top notch!
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I have recommended you to Glenn Mearles, I served with him in ‘91. Thank you again for helping me make my dream come true, I’m still in shock.
Vishal and Kayla were very professional and took the time to explain everything I would definitely recomend them to family and friends
Information was timely consistent
Aimee and Kristin were both amazing. They made this experience one of the most pleasant. They both helped me deal with my nerves and constantly let me know that they were in my corner.
My loan team wa as not good. Didn't communicate, constantly dropped the ball and closing for pushed back 4 times, delaying everything on my end.
Response from Veterans United
Thank you for this feedback. We apologize that your experience did not match your expectations. A member of our Client Advocate team has left a voicemail and sent an email for more information. While there is nothing that we can do to change your experience we want to ensure we can learn from your feedback to make sure other Veterans do not have similar issues.
From start to finish an extremely easy process along with always getting quick responses to my questions made my first home purchase a breeze.
Everything was very easy.
Very efficient and professional.
