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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

416,557

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

Veterans United provided exceptional customer service and support throughout the entire journey.
* Expertise in VA Loans: Veterans United has extensive experience with VA loans and understands the ins and outs of the process. They helped me understand eligibility, find the right loan terms, and navigate the paperwork.
* Dedicated Support: Veterans United provided personalized support to me, assigning a dedicated loan specialist to guide me through the process. They were always available to answer questions, provide updates, and offer assistance every step of the way.
* Streamlined Process: Veterans United has a streamlined online platform that makes it easy to apply for a VA loan, upload documents, and track the progress of the loan.
* Network of Partners: Veterans United has a network of trusted partners, including real estate agents, home inspectors, and title companies, who are also experienced in working with veterans. This made the entire home buying process smoother and less stressful.
* Commitment to Veterans: Veterans United is committed to serving the veteran community and helping them achieve their dream of homeownership. They offer educational resources, financial counseling, and other support services to help veterans make informed decisions.
Overall, Veterans United is a trusted and reputable lender that provides valuable services to veterans seeking to buy a home. They are more than just a loan company; they are a partner in the process, dedicated to helping veterans navigate the VA loan and home buying journey with confidence.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

It has been an incredible journey, some challenging and so much more fulfilling. All of these got me to where I am now and I couldn't be more proud of the team that helped me with my new, life-changing event. This dream has and will save my life. THANK YOU ALL!!!!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Truly the easiest experience and process for a first time home buyer! No one compares to Veterans United and their level of professionalism and expertise!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
Photo submission from Peter G.

Thank you so much to my Veterans United team. Never stop being great. Other veterans need you just like I did! It was over the top great!! I never want to work with another company or group of people again!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

4 out of 5 Stars
Would Recommend

Shelbi was wonderful. She maintained consistent communication throughout the whole process. It made the process seamless and I experienced little to no stress at all. That is not normally the case when purchasing a home so I appreciate her customer service.I had expressed this previously, but the agent who I worked with for home insurance was deplorable. I felt the person manipulated me and tried to swindle me into selecting a specific policy. I believe his name was Adam , was not forthright with all information in order for me to make an informed decision. He was not a good customer service representative. If given an option to use that service again, I would not! His service reflects badly on the Veterans United team as a whole. If it had not been for the quality service of everyone else who I engaged with, I would never recommend Veterans United based on my experience with him.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend

They were all an amazing team they kept contact with eachother and me and my wife very well and made sure everything stayed on track and closed on time even when we had everything on a fast track.

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Beyond happy with everything!!!!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
Photo submission from Troy B.

Caitlyn was also wonderful. I had back surgery right when we started the process. She and (VU) sent flowers and we'll wishes. That personal touch was very good. You usually don't get that from big companies. She also was very responsive and helpful during the whole process. She answered all questions and if she didn't know the questions she found out for us.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Veterans United is a great organization to work with. They make the stressful process of home buying easier. Any Veteran would have a wonderful experience during the entire home buying process. I highly recommend them.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4.5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Exceptional support from start to finish! I will be sure to use again and can’t recommend more highly!

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

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5 out of 5 Stars
Would Recommend

Everything was done for me

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan K.

I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

More Reviews

See all 416,557 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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