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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,482 reviews
698 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,482 unfiltered reviews

Starting on Page 116 of 15,583. Return to Page 1

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

We had a great experience with Veterans United and our loan officer, Rob. Rob was readily available to answer any questions or concerns we had, and was always quick to reply. The MyVU app was super easy to navigate and everyone that was on our team was helpful, kind and knowledgeable. Definitely a great experience!

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Trevor and the crew were amazing. They helped and guided me throughout this process. I will recommend Veterans United to other vets I know. Thank you all for your support.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

4 out of 5 Stars

Was everything perfect, no. Was I able to obtain a home loan, yes. The goal was to purchase the home I selected and the staff at Veteran's United accomplished that. You're results driven and so am I. I find it hard to complain about the hiccups run into had no effect on the final outcome. Great job people.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
Photo submission from Daniel H.

We want to thank our team at Veterans United for making this dream possible. We are proud veteran home owners.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars

Some correspondence and “to-do’s” came late in the evening and representatives were unavailable for questions.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

The reason a gave a 10 is every single person did there job above and beyond Any reasonable expectation.
My reasoning is simple they are all great At Vetrans United.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Very communicative and helpful!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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Experience first-hand why 372,766 homeowners give us a perfect score!

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5 out of 5 Stars

Being a widow,my husband who served in Vietnam war, I thought I could never be able to buy a home, but when seen Veterans United advertisement called about what they could do for me April 2026 by
May27.2026, I was closing escrow on my home, Thank You Veterans United the whole Team that helped.
Rose M Salazar

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

As a Gold Star wife it was an emotional time purchasing a home without my husband and I was hoping it wouldn't be to overwhelming. I can honestly say that everyone involved at VU made this process pleasant for me. Everyone was professional and attentive to my questions or concerns and always made me feel at ease.
I really appreciate everything you all have done for me!
-Michelle N

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Thank you to the Veterans United team.
You all have made this journey easy!!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Photo submission from Clifford C.

My name is Cliff Champlin my wife and I went through this process so easy the way this setup is with your to do lists they send you and everyone on our team kept in touch with us through the whole process, we can't thank them enough.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

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Experience first-hand why 372,766 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Everyone at Veterans United helped us get through the process with not a lot of problems. Marlon and Levi were both awesome to us and our process

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

Overall reviewWorking with Veterans United was one of the best experiences I’ve had during a major life purchase. From start to finish, the entire process was smooth, organized, and stress-free. Every team member was professional, knowledgeable, and genuinely cared about helping me through each step of the home-buying journey. Communication was outstanding, and I always felt informed and supported throughout the process. They made what could have been an overwhelming experience feel easy and manageable. I truly appreciate the dedication, responsiveness, and exceptional customer service provided by the entire Veterans United team. I would highly recommend them to any veteran or service member looking to purchase a home.**Finance Manager / Lender Review**The finance manager/lender at Veterans United provided exceptional service from beginning to end. He explained every part of the loan process clearly and made sure I understood all of my options. His communication was prompt, professional, and reassuring throughout the entire process. I truly appreciated how organized and proactive he was, ensuring everything stayed on track for a smooth closing. His expertise and dedication gave me complete confidence during such an important financial decision. I couldn’t have asked for a better experience and highly recommend him to anyone seeking a trustworthy and knowledgeable lender.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Great people and process from beginning to end

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Photo submission from Ruben M.

Overall experience with service was great. They were quick in response and very genuine. We had such a pleasure working wirh Vetrrans United. They even went the extra mile to gift our family with a welcoming box. Love to give a big thank you to Wes our home loan specialist.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Hands down the absolute best.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

Working with Dean Crippen and the Veterans United team made the home buying process smooth and stress-free from start to finish. Dean was professional, knowledgeable, and always quick to answer any questions I had throughout the process. As a veteran, it meant a lot having a team that truly understood the VA loan process and worked hard to make everything simple and efficient.Dean went above and beyond to make sure I stayed informed every step of the way, and his communication and dedication gave me confidence during such a big purchase. I highly recommend Dean Crippen and the Veterans United team to anyone looking to buy a home, especially fellow veterans. Outstanding service all around!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars

This is the second time I've used Veterans United. They have been amazing both times. The online portal makes everything easy. The communication with the team is always fast. They truly make a stressful process much easier. I LOVE Veterans United!!!!!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

They were great! Helped us through our first home purchase flawlessly

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

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