I was a first time home buyer and my experience with VU was Amazing! Tammy Hemmie was answering questions for me all the time even on her own personal time. I will reccomend them to anyone buying a house.
Meghan is awesome and was always a call away and would always reply
The loan specialist was professional, friendly, and explained the home buying process in detail
Nick Price, Jason Gibson, and Alix Frederick were awesome! Scott Jessip @ home office was great too! They constantly kept me informed and helped us throughout the whole process.
I have heard many great things about veterans United. However, I felt like my team had a lack of communication on many things. Also, new required items would come up a day or two before closing that they should have known were going to be required long before that time. Also, the appraisal was not ordered for almost a week after I paid for it. If this was ordered that day or the day after we would have more than likely closed on our second close date.
Paul Wissmann was hands down, best customer service I have ever recieve from anyone, for anything. Any and every question I had, Paul answered without hesitation and didn't care how many times I called. So thankful he was our loan officer! Will never use anyone else but him!
Good service. Jason is reliable, informed and helpful. Good enough that I called him directly for this refinance of the first loan we did.
Best team you could have to buy a house. Flat out. 20 out of 10!
The process was easy and we were always informed on what steps to do next.
I had the pleasure of working with Lee Sattler and Josie Duggin and they were extremely helpful with all of my concerns. They were amazing!!
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Nick, Kathy, and the entire team made this outstandingly easy for us. We were buying a for sale by owner homes with no agents on either side and both sides had lots of questions that the VU team helped answer and make this a smooth process.
Prompt, understanding, very helpful, and delightful people to work with
Wonderful program, great team that gets thing done. I wouldn't hesitate to go thru this process again and will recommend our Lian officer to anyone who will listen - Damien is simply the best...
