process was easy
The entire team who worked with us through the process were amazing.
I enjoyed how quickly the process went, but employees need to work on communication. Multiple times when my paperwork was moving on to the next process. I had to call my Loan officer multiple times to get an update. I just feel that it is the loan officer's responsibility to get a hold of me and let me know things are still moving and are going well. Also never use the word feasible when talking about something was planned for a specific day. Feasible means possible or maybe not yes.
Overall a very positive experience from beginning to end. The loan team was always on time and very helpful. The realtors did their job perfectly. For a first time home buyer, this was an incredibly smooth experience.
Kyle and his team were great to deal with
Aaron Madrid and his team were clear, concise, and prompt every step of the way.
Great staff that stays in contact with you throughout the whole loan process. Always ready to explain and guide you through any questions that come up.
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Dan was very helpful and understanding and will to try everything to help the loan process go smooth.
excellent stress free loan procedure.
My family and I are so grateful to the Veterans United team for supporting our dream of owning a home. Thank you Sam and Joel for guiding the way to home ownership so my family can I enjoy our lives, family and friends.
Anytime. I can't thank Shane and his team enough, they were always one step ahead of things.
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Process was easy and everyone we worked with was very friendly!
Overall it has been a very rewarding and helpful experience. The people concerned were some of the nicest people that I have ever done business with.
Good job!
Our experience with the staff has been a very positive one. Renee and her staff were very helpful and they are very professional and personable. I would strongly recommend them to our friends.Mr. and Mrs. Eligio de Leon
