The entire team, from real estate agent to loan officer, was great. Always willing to answer texts or calls at anytime, and I mean ANYtime, which is wonderful. They all made the process much easier than expected for us 1st time home buyers
Jessica was the best ever. She always went out of her way to help us. She explained everything thoroughly. She even called on the weekend sometimes just to make sure we were doing good. I will send any veteran I know to her specifically.
Guys were very helpful and friendly.
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Staff was helpful in the process, great job Matt.
On time very professional
Kacee was extremely helpful andr helped us tremendously.
Travis ward and Austin Burton made this experience so positive. I could not thank them enough for everything they did. It’s the little things that made a world of a difference.
Ryan and his team were a great help through the process and made it easy to understand.
My Senior Loan officer Mrs. Anne Kuster along with Mrs. Brooke Doolittle were awesome to work with they provided me with an outstanding real estate agent Mrs. Lynette Cauley who was awesome as well Anne’s loan team I would highly recommend Veterans United to anyone I know that’s looking for a home loan they will definately get you the help you need and on the road to home ownership thanks again to Veterans United and the family you guys rock.
Website was very user friendly and the email updates were great for knowing when there were things to sign, or homeowners knowledge in general.
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Make sure you are getting all the info you need on your interest rate. Was rate locked in at %4.75 on first property that fell threw due to low appraisal. Loan specialist tried to tie me into %4.99 on the second property and did not tell me I had the option to pay daily interests (>$850) to keep my old rate until I prodded about the rate increase. Had I not known to ask the question I would have had to pay a net total of $25k-%30k more for my house over my 30 year loan. They do want to get you into a house but do not necessarily have your best interests in mind.
The process was easy.
Brad and the entire team did a phenomenal job! We even closed a week early!
Best experience I've had! Always made my wife and I feel comfortable and easy to work with.
Overall terrific experience with a truly great loan officer.
