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When I first contacted VU my credit was not good enough to qualify for a loan. The Lighthouse team gave me specific targets to hit. After a year, I had met all the targets and was assigned a processing team. The team that was assigned to me was very accessible and always responded promptly.
They are very experienced in what they do.
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After initial hiccups, everything went smooth from there until closing.
Always checking in to make sure all my questions were answered
They went above and beyond to answer any questions or concerns I had.
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Lyda was professional fast and fun.
Tory and Nani were really great. Would highly recommend them to any Vet. VA appraisal process was a complete disaster with no customer recourse. I would not do another VA loan based on the appraisal side. I hope Tory and Nani go to a conventional lender and I would then love to work with them again.
My whole experience went well! Matt was a help every step of the way. All of the online signatures and to do lists were very helpful. Easy to navigate.
Veterans was really great with me. They helped me with everything and everything i need help with. Bruce did an outstanding job too answering all the questions i had
Our loan officer's were awesome! We had a very unique situation and they were there every step of the way to make sure that our loan was approved. We couldn't have done it without there professionalism and hard work!
