Slight frustration that we did not know final cash to close and monthly payment until the night before closing which caused alot of unnecessary stress during this process.
I think an evaluation needs to be done regarding the appraiser used for this home purchase. He was difficult in to work with and get timely documentation. This is the only thing that caused a delay in our closing. But this delay meant we weren’t able to do certain things over the holidays with time off as we make a big transition in our life. Other than the appraisal, the rest of the process was exceptional.
If I ever buy another home. I would love to with with this team again.Thanks for all your help.
Seems like all went well. Confused to why 1 hour before closing were still signing a handful of documents. Stressful
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Scott and his team made this process very seamless and easy. I tell people all the time how theyve taken so much stress off my family and I, so that all we needed to do was sit back and relax. It was even more assuring knowing that Scott would answer me anytime of day and had a great knowledge and delivery to "laymen's terms".This man needs a pay raise!!!
Veterans United is unique in its ability to work VA and commercial loans. I had a fantastic loan officer Jonathan Lucas who helped me through this process and who is very efficient. Can’t say enough good about customer service that I received from him and I would say Veterans United is highly recommended.
Process was smooth and all of the staff always returned my call promptly. Couldn’t be happier!
The team at Veterans United kept me informed throughout the process and responded promptly when I had questions. I am very satisfied with the service I received.
I'm grateful for the whole concierge team. My realtor, Shelby with Kaizen Realty, is a saint and I'm grateful for her longevity. The concierge staff is remarkable and I will recommend them with the highest praise.
Drew was a crucial part of the team always keeping me updated on documents needed.
I was extremely happy with the entire team. I did not get "Any Last Minute Surprises ".A BIG SHOUT OUT FOR YOUR TEAM !
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What can we say about Veterans United? From the moment we reached out via their online portal, Casey Schaedel promptly contacted us within minutes to discuss our home-buying needs. From day one, Casey and his team handled us with exceptional care. They supported us through challenges, including working with a realtor who didn’t have our best interests at heart and pausing our home-buying journey due to military obligations and life’s circumstances.After a year-long pause, we reached out to Casey with a single call/text to see if he could assist us again with the Pre-Approval process. Without hesitation, he said he was on it, and within a day, our home-buying journey was back on track. Casey even took the time to speak with our new realtor to ensure our needs were clearly communicated, making the process feel personal and tailored to us.Despite the time that had passed, Casey and his team never forgot about us. When they say they’re in it for the long haul, they truly mean it. They provided detailed numbers, down to the penny, and we were never left in the dark. If we had questions, a quick call or text to Casey resolved everything swiftly.We could never thank Casey and the Veterans United team enough for their patience, dedication, and commitment to making this journey worthwhile. Thanks to them, we are finally homeowners! THANK YOU, Casey and the entire VU team—you made our dream a reality!
Great job overall would use again
You guys and your Team are the Best, keep up the great work as I know us veterans truly appreciate your dedication.
My Veteran’s United Team was awesome in assisting us from beginning to end. I can honestly say that they helped me fulfill a dream of making my life feel come full circle by helping my husband and me move into our dream home! Thank you!
They are a great team. Kevin is amazing, he was patient and knowledgeable throughout the experience. Lisa was also amazing, staying on top of everything.
