I have to say, my loan team was outstanding. Got my documents in a timely manner. Disappointed with the home insurance side who refused to insure because they said the roof looked detached via the pictures (if that were true, the inspection would have caught it). Concierge was a total let down. The next loan I will find another real estate agent on my own because unfortunately I got a bad one who lied and stole from a seller. I expected better from a fellow veteran who uses his Navy Blue Angel experience as promotion.
Reason for the 7 for overall...minus 1 for concierge, minus 1 for home insurance refusal, and minus 1 for the referred agent.
100% Recommend James and his team for your home loan needs.
Highly recommend working with such an incredible company! Everyone we worked with was so helpful and kind! Always made us feel comfortable and important! Amazing, amazing, amazing!!
Will definitely recommend Veterans United. Performance was superb.
Thanks
Veterans United made the entire process very simple with no stress. I would definitely recommend them to others.
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I heard horror stories about how painful assuming a loan could be, but Matt and his team made it very easy.
I have to admit that in the very beginning I was skeptical about using a company I knew very little about. However, after being assigned to Kenny Scheer as my loan director/ advisor I cannot express how much we are thankful for him. He was a God sent for us. Kenny would call us after working a long day at his office in the late evening to talk to me about my concerns or questions. He always put our needs and concerns as a priority. He's been such a Blessing to us in the process of buying our home. I will never forget him and what he did for us. It feels like he's part of our family even tho we've never met. I hope some day to meet him in person to personally thank him in person. Thank you again Kenny and God Bless You and those sweet kids of yours.
Sydney and Samantha were wonderful! Helped me every step of the way. Thank you, thank you!!!
Just so grateful for everyone on Don Smith's team. It was great working with everyone
Amazing team, this was my first time home buying and they answered all my questions and helped so much! Definitely would recommend and will use again!
If you thinking about buying home and you are a veteran use Veterans United, they literally walk you through every step to buy your dream home. I slept easy knowing that I had a whole team working with me. I sort of felt like a celebrity! would use them again and again five stars across the board!
Zach and his team understood where I was at in my life, and helped me thru it along with helping walk thru the home buying process. I would recommend him and his team to anyone I can that goes through this process too. Thanks to the whole team and if I could I would buy them all dinner. So if someone that can do something reads this. They deserve something for going above the job. Thanks.
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Veterans United provided a great experience as a first time home buyer. The process was guided through and the team was always there for when you needed them. They checked in multiple times throughout the process providing reassurance and careful explanations.
Not only did the process go smoothly, I also got the opportunity to learn a great deal of knowledge when it comes to buying a home. We will be back to seek Veteran United's aid in our next home purchase.
Veteran’s United gave me and my family the best customer service experience we’ve ever experienced! The loan officers of the company make the purchase process as easy and care free as possible! I highly recommend for any person that is looking to buy their forever home!!! Thank y’all once again!!!
Amazing
The team was great. Very easy to work with. I appreciate all the dedicated help, patience and care they all put in to make sure we got this done and to make sure I understood the process of it all. If there comes a time to buy another home I know who to call.
