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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,265 reviews
905 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,265 unfiltered reviews

Starting on Page 11752 of 15,276. Return to Page 1

5 out of 5 Stars

This is the 2nd time we have used Veterans United, both experiences were great.

headshot image of Nate Cain

Loan Officer: Nate Cain

NMLS# 1084924

5 out of 5 Stars
Photo submission from Carl V.

Working with Ryan Bogeart, Jon Beahan and Alex DeWeese was great. Each of them was very responsive, friendly and professional at all times.

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars

Great people and service, couldn't have asked for a better job.

headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars

Honest people willing to work hard to get you the best mortgage possible.

headshot image of Bryan McCarthy

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4 out of 5 Stars

Way to much paperwork,some of the questions, I felt were to personal. This loan compared to my first one 3 and one half years ago was 100% the opposite. I can only thank GOD That I (with boxes packed), had all the required documents.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Photo submission from Rene L.

They work right along with you and give great advice

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Thank you!

headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

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5 out of 5 Stars

Allison and Shelby went above and beyond our expectation..They were not only patient with us but they guided us through this process with sincerity and kindness even when we felt like giving up those are my girls and we are going to miss them dearly. I hope any Vet whose looking for a house find someone like those 2 women.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

I'm very impressed with the service that Shannon Matlack and her team provided.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

They worked to close our house early, even though is was during the holidays.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

Scott and Austin was wonderful and very fast

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4 out of 5 Stars

Miss communication an seemed like we ended up always doing double of something or didn’t exactly understand what was needed right at first but overall still good experience

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4 out of 5 Stars

VU was outstanding to work with. However, my only feedback is the lack of use & facilitation of electronic signatures with the legal documents. During the purchase and subsequent sale of our previous home in Charleston, SC we didn't sign a single document with pen and ink... and it was awesome. It was safe, fast, and most of all efficient. So many times throughout the process with VU, I was having to print a document from email, then sign it, then upload it to my computer and attach it to an email to send back. With today's capabilities and mobile applications, VU should be harnessing new software to make the process even easier than they've already made it. Except for this, our overall experience with VU was exceptional.

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Daniel Burke-Aguero

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars

Above and beyond service! The website alerts, and e-signing really made the process smooth!

headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

Ready to see for yourself?

Experience first-hand why 364,882 homeowners give us a perfect score!

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5 out of 5 Stars

The entire team was AWESOME !!!!

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars

The team that worked with Suzanne, Haley Terri and Jason were beyond my expectations and restored my faith in customer service. This team went above and beyond but the one thing that stands out most was I nrvef felt like a number their courtesy and just that pleasant demeanor was refreshing

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Photo submission from Nicholas O.

As a first time buyer, Zach made things very easy for me helped me out every step of they way.

headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars

Alberto and his team were great!!! They kept me in the loop and were very easy to work with.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

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