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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,475

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 430,475 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

They did everything they said they would. They held my hand throughout the process and kept me informed all the way. I never got any surprises

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

4 out of 5 Stars
Would Recommend

The online documents were easy to use and the signing tool made esigning a breeze.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Aaron and Zach were very thorough through the whole process.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Everyone I worked with was great.

headshot image of Ryan Keating

Loan Officer: Ryan Keating

NMLS# 394036

4.5 out of 5 Stars
Would Recommend

Only suggestion would be that Vu

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

We started our loan process with USAA. They make our loan process so difficult it caused my family tons of stress. My broker asked if we wanted to change companies to VU and they made the process smooth and easy. Best decision during the process.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Holdman

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Amazing professionals to work with.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Winsor Cooper and William Berry were awesome! For it has been a beautiful ride! Now because of these two great men I am living my dreams! I cannot thank both of them enough! Their great skill, professionalism is beautiful to see!

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

VU was by far the mostKnowledgable and professional organization i encountered when beginning the loan process.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend

Initial pre-qualification process and end was very quick and easy.

headshot image of Rylan Maddox

Loan Officer: Rylan Maddox

NMLS# 973196

5 out of 5 Stars
Would Recommend

Being a first time VAhomebuyer and in the Miami market, became almost unbearable and laden with seemingly insurmountable odds at times, but VU did a great job helping me navigate through to finally make a great purchase! Great team of professionals!

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Very impressed with both Bryant and Derek helping us close in 30 days! These two deserve raises!!!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
Would Recommend
headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

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3.5 out of 5 Stars
Would Recommend

Overall was a good experience especially with all of the hurdles we had to get over. If I could offer one suggestion it would be more phone communication rather than email, don't fire off emails as you walk out of the office for the day.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
Would Recommend

Brent has been great. When I called with questions he was available every time. Brent explained to me step by step of the process for buying my home, this was a great comfort to me knowing there where no surprises in the process.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Cassidy and his team were excellent

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

I had one the best experience of buying a home with Veterans United Home Loans. They gave me the best people to work with in this process. A truly patient team of individuals. Just want to express each individual went over an beyond.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

3.5 out of 5 Stars
Would Recommend

It was difficult to communicate with the person assigned to our files

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

More Reviews

See all 430,475 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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