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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,431

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,431 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

As I said before, Absolutely the greatest bunch professionals' I have ever had the pleasure of working with and being supported by in any endeavor of my life. Thank You all for all of your hard work and dedication in helping us acquire a piece of the American dream ... our home. This is an organization and a team of professionals that will not disappoint in helping and making sure you achieve all of your dreams when it comes to reaching your goals in life of finding and acquiring your own home.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Everyone we worked with was great, never felt rushed and always got answers when they were asked. The user interface on the VU website was miles ahead of anyone else's, everything was right there and easy to understand, a huge time saver when going back to previous loan estimates or checking on documentation needed. The refinance process is a bear but it was made relatively painless by VU. We'd use VU again.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

This was the best experience I could have with buying a home! Great conversations with vets all around, along with the great help with the agents. I'm great full for everyone's help and hard work to make this happen!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

As a first time homebuyer, I didn’t know what to expect. I was gearing up for a grueling process. But the team at Veteran’s United paved a yellow brick road for me, and all I had to do is follow it. I’m very appreciative.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
Photo submission from Felishia F.

I wholeheartedly refer Veterans United.

headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

3.5 out of 5 Stars
Would Recommend

If it wasn't for Rick, this would have been all zeroes. My "transaction coordinator" was absolute trash. She never replied to my emails in full. If I asked three questions, she would answer one and never respond to any others. Never returned my calls or spoke to me on the phone. Absolutely terrible. Marty, Brittani, and Rick were all wonderful, responsive, and knowledgeable. I could really debate if Bridget was really even a part of my experiences as she barely did anything. She was supposed to be my main contact thru the bulk of this process. Luckily Rick stepped in after seeing several of my emails expressing my frustration. Rick was the one who would answer any and all questions. Would call me with updates, answers, and to just check in on some days.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Matt and Gretchen were both exceptional!!! Couldn’t ask for a better team!!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

The home buying process is notoriously stressful. Our team at Veterans United made it as stress free as possible. Everyone we worked with knew the industry and were willing and able to explain certain nuances that we didn’t understand at first. The accessibility, professionalism and kindness of everyone we worked with, along with their knowledge of military life made it easy to communicate with them. They helped us get into the home of our dreams quickly, efficiently and above all, happily!
Thank you for making our dreams of owning our own home a reality!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
Photo submission from James S.
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Very good team. 👏👏

headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

My home purchase was one from the nightmare book. The seller did not provide the required documents in a timely manner while lying about the status of items identified during the inspection. The seller's agent was less cared less as long as it didn't impact his commission.Greg was on the phone with the real-estate agent and the sellers more than I want to think about removing roadblock after roadblock caused by the seller; their only concern was selling the contents of the house and getting all the money they could from anything associated with this sale.
When a seller is a proven Lier, it is difficult to weed through the paperwork they provide and ensure the necessary repairs are done by reputable vendors. Gregs and his team took the time to identify the documents of lies provided by the seller and insist the seller do the right thing and have necessary repairs was done professionals not a buddy willing to provide receipts typed 8 1/2 x 11 piece of white paper. They worked above and way beyond the level of excellence anyone could have expected.I have purchased 7 homes and have used this team on two purchases along with multiple refinancings Greg and his team went way and above the extra mile to get me to closing.The team is the reason I was able to purchase my dream home. I cannot say enough great things. Please if anyone has any questions, they can reach out to me, I will tell them how great it is to work with this extreme level of professionalism.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

I found it extremely easy to work with Veterans United. I loved the app which was very user friendly and had my most up to date information. I definitely will use them again if the need arises. Hats off to Matthew Hill and his team!

headshot image of Matthew Hill

Loan Officer: Matthew Hill

NMLS# 2441149

5 out of 5 Stars
Would Recommend
headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

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5 out of 5 Stars
Would Recommend

I just want to thank Veterans United and all those involved for a wonderful experience.

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend
Photo submission from Timothy B.

VU best mortgage company ever & made this otherwise painful process a pleasant one!!Can't thank VU enough for staying on track during this process & appreciate their highly professional team & will most definitely use them in the future if needed & will very much recommend them to any future potential clients!!!Best regards,
Tim Bell

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Yes, I have a lot to say. The Word of God states let no corrupt conversation proceed out of my mouthHowever, what I said about Celina is from my heart. I will recommend potential buyers to Celina.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

2 out of 5 Stars

Response from Veterans United

Thank you for completing our survey Dennis. Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. Our Client Advocate team will work hard to ensure our teams learn from this opportunity to improve our service.

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

More Reviews

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