Stephen Erickson was an excellent mortgage officer to work with. We’ve worked with him for about three years, and throughout that time he’s been incredibly helpful in answering all of our questions. He was also very patient as we searched for our dream home. Overall, he was fantastic and a pleasure to work with.
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
Mike Smith is my go-to guy. Have used him a couple of times with great results. Excellent communication.
Austin Butler was awesome and very patient!
Tayla Breeden always went above and beyond to make a smooth process! Tayla I really appreciate all your hard work, you are fantastic!
Deb Kelly was focused on getting us exactly what we wanted on a home purchase. They are all shining examples of customer service at its best! It is the dream team of experts, thank you all !!!
We felt that every aspect and detail concerning the purchase of our home was being handled by highly competent professionals who were almost as close as family. I have never seen or heard of such attentive service by any entity that I have worked with before.
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I couldn’t have been any more happy with my home buying experience with Juliana & her team. I was so lost when I first started looking at homes since this is my first home, but with their help, I feel like I learned so much in the process & never once did I feel like my voice wasn’t heard since any questions I had were answered immediately. I don’t know when I plan to buy my second home, but I already know who I’m to call when I do!
Zack and his team made it extremely easy!!
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
Absolutely amazing and relatively quick, the staff were always amazing to work with and so helpful explaining the process!
My husband and I had a great experience using Veterans United! Everyone was always very professional, and easy to reach. They truly fought for us and we are eternally grateful!
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Zach and the team were excellent. Made me feel like I was the only project they were working on.
Awesome job!
Amazing . Lance and Markita were the best in providing us what we needed to buy our first home . If we had any questions or concerns they got right back to us as soon as possible . I will definitely recommend to friends and family !
MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!
