This experience has made me realized that people talk smack about veterans united for no reason because Spencer was very helpful and made sure I was getting my monies worth. At no point did I feel like I was being ripped off or cheated out of a better deal. I had other loan officers I was working with to get better deals but no one could come close to veterans united. I even had one loan officer told me to definitely stick with veterans united.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Austin was always there to keep everything organized with my duties to get proper documents. Thank you all.
A completely seamless and streamlined process. The communication was amazing as well as the support through what would have otherwise been a stressful experience. Bianca was a delight and so sweet and Jamie was informative and proactibe. Thank you VU!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
I have bought and sold houses in the past, but this buy was an unmitigated disaster dealing with the realtors as well as the title company. The only people in my corner seemed to be my loan team and I thank GOD for them. Personally, the whole system needs to be revamped and get away from the plug and play answers in the disclaimers.
I think buyers and sellers should discuss the property together and cut out all the third-party conversation whose sole intent is to quick sale for money.
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Thank you to the Veteran’s United Team for helping make our dream a reality! We couldn’t have had a better experience. From start to finish you made the home buying process easy and answered all our questions a long the way! We appreciate you all
You guys need to advertise more. I love USAA, but you blew them away in regard to the financial deals you offered. I wish more veterans knew about you guys so they could benefit as well. The quality of service, really the whole experience, is something I will be advocating to my vet friends for years to come.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Will recommend to veteran coworkers and friends
Nathan and his team are always on point and kept us in the loop on every step.
