Jason and his team were great. All around good experience.
Helped me every step of the way through my home buying process. This is my 2nd home I have bought through Veterans United and they will get my business if there is ever a 3rd time too!! Outstanding!
This is my 3rd time using VU for my home purchase/refinancing needs. Ashley K. and team are wonderful to work with and respond almost immediately to any emails I sent or phone calls I made. They make the process really seamless.
Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.
This team was a pleasure to work with. They made everything clear to us and it was a breeze. They are all terrific and so, so knowledgeable & very professional. Friendly too.
Josh was amazing and he took great care of my family during the whole purchasing process. However, our original loan officer, Jordan seemed inept and incompetent-hence the reason why I asked Josh to oversee our loan instead of her.
Steve Hopper was excellent and a pleasure to work with. He was always there to keep me up to date and kept the process flowing smoothly
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I was assisted professionally in all areas of the refinaning process
We want to sincerely thank Jake Albers and the entire team at Veteran’s United for helping us achieve our dream of owning a home. From start to finish, the process was simple, smooth, and far less stressful than we ever imagined it could be. Their professionalism, communication, and genuine care made all the difference. We truly felt supported every step of the way. We’re beyond grateful for their hard work and dedication in helping make this dream a reality for our family.
Throughout the entire process Jordan and his team showed honesty and professionalism, even near the end when an error was made they made the best of the situation and handled with with honesty and humility which is all you can ask.
I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.
Todd did a great job throughout the process and made this as smooth as he could’ve.
Jacob, Anna, and Jerod were phenomenal. They answered questions as I had them and were very quick to follow up on any tasks.10/10 Experience with this team. They kept me informed and they made the whole process easy! I want ensure I capture my experience with each team member:- Jacob: Great communicator and very responsive! I had questions on numbers late on evenings and throughout the weekends. Jacob was always quick to run numbers and answer any lingering questions.- Anna: Throughout the loan process, Anna kept myself and the team in the loop 24/7. Nothing caught us off guard and she was able to get the loan processed quickly.
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Besides the fact the Underwriters were going through my financial files like federal forensics, the Loan Team was awesome and responsive! Chris E. & Rachel K. kept us updated every step and was on our side through it all!!
Dan and Yohannes were amazing. Dan wouldn’t hesitate to spend time on the phone to go over every little detail of the buying experience. I was a first time buyer so his education was extremely valuable. Yohannes had a knowledgeable answer for any of my questions. It was super easy to upload my documents. I have no complaints on my buying experience.
Veterans United overall was great. The experience was extensive but good. Eric and Lisa were there to help and advise whenever I needed. Him stayed on top of my case and it was an overall good experience .
My only problem was after I closed the closing title company I believe gave me misinformation on when they were sending out or sent out my payout which I was not happy with at all. It should have been paid out on Monday the 23rd of March I was told it would be paid out on Monday but it wasn't after many phone calls, texts and emails between Eric and Boston national title and escrow the closing company which is very frustrating cuz like I said I kept getting misinformation if it was sent if it was not sent. But in the end I did receive it on Tuesday the 24th of March at 3:00 p.m. so it all turned out. Eric stayed on top of it even before office hours which I appreciated very much.
He was on top of everything he was helpful when I questions he answered to the best of his ability!
2nd time using Veteran’s United. The customer service is fantastic and I highly recommend them.
Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!
They made the process so smooth and it goes all the way back to helping me stablish my credit. They were awesome i would 100% recommend
Ryan and his team are awesome they where always timely and attentive, always reaching out always making sure I was taken care of they made the entire home buying process a breeze.
Everything went fast and easy, my team was outstanding and cant thank them enough for the help.
Great team who worked very committed to me and my wife in purchasing our first home.
The whole process was smooth & fast from start to finish! I chose VU because I had been advised that Navy Fed pushes back closing a lot & we were under a time crunch!! VU made it super easy, answered all my questions, were on top of everything & even made it possible to move up my closing date!
