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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

416,338

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 416,338 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4 out of 5 Stars
Would Recommend
headshot image of Andrew Adams

Loan Officer: Andrew Adams

NMLS# 1596960

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
Would Recommend

I think my experience was probably the best I’ve ever had in buying a home I think everybody that had anything to do with my homebuying worked wonders for me being out of state when I purchase This property I appreciate everything I just want to put a shout out to everybody involved thank you very much Matt& MARION

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

What an amazing process. hiccup free and very much enjoyed working with Jeremy and other Veteran United employees

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

4.5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

They made everything easy to understand and take care of. A very smooth of process.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

0.5 out of 5 Stars

The underwriting was terrible, expected not to have to jump though so many hoops to get a benefit I earned in the military.

Response from Veterans United

We understand that the underwriting process did not meet your expectations Jeremy. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful, and even intrusive, when working to gather the required documentation. We want to reassure you that this in-depth analysis is a worthwhile step. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

5 out of 5 Stars
Would Recommend

I appreciate Ty and Amanda for helping us through this process. It was difficult, but that’s what makes this process so sweet!! We really appreciate everyone that helped us in this process!! Thank you!!
The Little Family!!!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

The Beterans united team and Kisey Steele our realtor made our home buying process beyond easy, being a first time home buyer I was in awe of how simple it was to get through the steps and make the purchase

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Fast efficient assistance and focused professional expertise.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

4 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

As a veteran with social issues, I found the 1st two attempts at getting a loan extremely challenging right from the start. This time around was much easier in that I was able to have 1 person work with me from the start, to finish. Krystal was informative from A-Z. I felt at-ease from the beginning to end. Maybe the sales model has changed. I felt completely comfortable.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

The process was very simple and easy. Everyone, especially Matt, was responsive from beginning to end. They worked around the timeframe dictated by the consumer rather than pushing to get you locked into any mortgage. I'm really glad I picked this lender.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

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5 out of 5 Stars
Would Recommend

Great service.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Everyone should use Veterans United. Great team they have.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Yes, I have more to say. I have already recommended Veteran United to someone and I told them to ask for Corey.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

More Reviews

See all 416,338 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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