Steve McMichael and Kala of the Elizabethtown, KY office were very, very helpful! Advised me what I needed to do in order to get CBR scores to required levels. Then, every step they were awesome, encouraging, and understanding!
I was a first time buyer. I knew absolutely nothing about the process of buying a house. Marie, along with Kim Duncan were amazing. They took me by the hand and guided me thru the entire process. They both made themselves totally available for me. I really can't imagine going thru this with any one else.
When our loan got out of underwriting there was additional documentation the underwriters requested but no one told us until WE called 3 days prior to closing. Samantha was not in and no one had looked at it. At that point it was too late to make our closing on time. With our new closing date I was unable to attend the closing and had to do a Power of Attorney so my wife could sign. Our sellers had to change an airline ticket that cost them $400. We reimbursed the sellers for that expense but it cost us $400.
Brian Jensen did a great job with our VA Streamline. We lowered the payment and he was great to work with.
Easy to work with on mortgage
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Trust them!Great Team!
Due to issues on my part it required extra work but Matt was able to make everything come together
Very knowledgeable and professional.
Exceptional, the process went very smoothly.
Expedited process.
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We really loved working with George and Jaclyn, they were really great and went above and beyond for us.
The team was second to none. Always courteous and willing to assist in any way possible.
