It was an extremely frustrating and stressful time. I first applied for the loan in July 2015 and again April 2016, but did not qualify either time. It wasn't until I applied February 2017 that I was finally approved and closed on my house March 31, 2017. I ended up renting the house I was trying to purchase from July 2015 until I closed. Which cost me $36,750.00...that I THREW AWAY. This money could have gone towards the purchase price of my home. I do not understand why I was denied for almost 2 years. Very little has changed in my financial situation since I first applied. I have always had great credit and always pay my bills on time. But apparently that wasn't good enough. When I applied last year and was denied, perhaps you all could have taken in to consideration the fact that at that point I had already been paying the rent on the home,I was trying to qualify for, of $1750.00 a month for almost a year. WITH NO LATE PAYMENTS. But again, that still wasn't good enough, after all you had your "guidelines" to follow. I understand the risk of loaning money for mortgages, however not everyone falls into your generic guidelines. There are exceptions to the rules, such as someone with great credit, someone that already owns property free and clear worth $150,000, someone with a long work history with the same company for 15 years, someone able to afford 20% down and someone with plenty of money in the bank and plenty in retirement! Needless to say, I was BEYOND FRUSTRATED!
A wonderful service for Vets!!!!
Mat Colgin and Morgan Swartz made our loan process go so smoothly. They are fantastic!
Ashton, Chris and Carol are the wonderful, knowledgeable team that I had the pleasure of working with to purchase my 1st home in Warne NC.
Dawn and her team are the best
Winsor and his staff were excellent throughout the whole process.
Nick Schuster did a great job! Not 1 complaint.
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This is our second home purchase through Veterans United and we are so pleased with the way our needs have been handled. This was an amazingly easy process!
From the start of the process to the finish Josh, Billy and Chase made it as stress free as possible! I cant say enough about how great they were to work with! They were always available if we had questions-they made us feel that we were their only client!
A Great Experience!
Thoughtful and thorough. The loan processed very quickly and to our satisfaction.
Awesome staff that I delt with, Celina and Sheila were very helpful, informative and went out of their way to help me achieve my loan for a home. Especially Sheila Kemp who worked with me in a daily basis.. she was always there for me and never failed to halo or answer any question.
Our team was very knowledgeable. They kept us well informed along the journey. Making sure all our I were dotted and T crossed.
Nick was fantastic! He always responded to me via email, text or phone. He kept me up to date on the loan process.
All ways got back to me when I call
Very professional and expediant.
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2nd time I have used them. Amanda and the staff are great people to work with, very patient.
With our previous house-purchasing experience I can say that we did not receive the attention and dedication that we received from Veteran's United! Overall, WONDERFUL experience.
In this entire process of purchasing the home our experience with veterans united was great. Both Sydney and Samantha were always very helpful and we're always there when we had questions.
It was outstanding experience and very st ease experience.
