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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,416

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,416 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My home purchase turned out to be extraordinary, the sellers experienced every issue possible in delaying the process but VU did an exceptional job keeping my packet up to date and complete so when the time came we could execute.

headshot image of Chris Cano

Loan Officer: Chris Cano

NMLS# 879294

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

2 out of 5 Stars

Frustrating overall experience, especially near the end when we didn't get any updates on our closing. On our second attempt to purchase a house ( the first one we rejected after the inspection report) I had to ask the loan officer point blank if UV

headshot image of Stefan Sanfelippo

Loan Officer: Stefan Sanfelippo

NMLS# 1101850

5 out of 5 Stars
Would Recommend
headshot image of Brooke Villano

Loan Officer: Brooke Villano

NMLS# 309717

5 out of 5 Stars
Would Recommend

The staffas amazing and made the home buying experience easy and enjoyable

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Great company! From my experience you guys really take care of our veterans!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Jenna Long

Loan Officer: Jenna Long

NMLS# 1068588

5 out of 5 Stars
Would Recommend

I worked with Anne Kuster and Jennifier Sims, what a pleasure to have them be apart of the team. Knowing I was anciently waiting to hear my loan was approved, Anne personally called me to tell me the good news.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Nate Cain

Loan Officer: Nate Cain

NMLS# 1084924

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

Clayton Spruce was outstanding with me. I was a first time home buyer and he took as much time as i needed to make me understand what was happening.

headshot image of Clayton Spruce

Loan Officer: Clayton Spruce

NMLS# 1207234

5 out of 5 Stars
Would Recommend

Quick, easy. Very respectful, people friendly and down to earth representatives. Makes for a very pleasant experience. And for young service members with a very busy schedule, that matters.

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

awsome

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

In the process of finding the right house, and closing on the loan my Veterans United team reassured me that we were moving forward in me purchasing my first home.When I had questions and at times doubt, the team moved quickly to eliminate them all.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

VU takes customer service to a new level. I have NEVER come across another company in any industry who provides their services with such care and exceptional service. I would recommend any and every person I know to use them.

headshot image of Steve Wheeler

Loan Officer: Steve Wheeler

NMLS# 960859

5 out of 5 Stars
Would Recommend

my VA loan office was very excellent she was someone I can talk to she helped me in making good decisions I will recommend her to other vets I want to thank you all for your helpI really appreciate it

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

3.5 out of 5 Stars
Would Recommend

Overall the process was good , but If Iwas told they was having trouble with getting my former employer verified 3 weeks earlier, they would have realized the phone numbers was wrong.

5 out of 5 Stars
Would Recommend

Because the service and the overall personality of everyone made this adventure pleasant.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

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5 out of 5 Stars
Would Recommend
headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Such a pleasure to work with everyone there.

headshot image of Jenna Long

Loan Officer: Jenna Long

NMLS# 1068588

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
Would Recommend
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
headshot image of Eric Doney

Loan Officer: Eric Doney

NMLS# 400272

More Reviews

See all 430,416 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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