Outstanding and very professional team. Dave, Hunter, and Presley were so helpful and efficient, they made a very pleasant experience out of what could have been a stressful time.
I've heard from people in the real estate business that during this transaction, this experience with Veterans United was smooth compared to other VA lenders.
It was a crazy procedure. Don't know if I would do it again
Excellent customer service and professionalism. Made first time buying a smooth and very understanding experience.
The whole process was reactively managed and not proactive. Communication was poor when documents and information was needed. Being a VA loan specialist, I would have anticipated a complete list of required information from us and more follow ups when they were not receiving the required informatiin, such as waiting almost 3 weeks for a statement from my bank which took me 20 minutes to get once I was told they were waiting for it.
It was an easy process and Caleb kept me informed throughout the process . Overall it was great.
Quite helpful throughout my loan process.
I already have recommended VU to a lot of my veteran friends.
Hunter,
U must contact the veteran frist not the wife I spent many of times finding out info from my wife that I didn't know . When we moved in the builders where so mad that the things we wanted were not done(example) there were screws left in the house on the window sills on the carpet and outside.. it's fantastic that u got the price drops but it goes to say u get what u pay for. Your people did a great job for the loan it does make us happy to be in or home we still haven't been able to settle in. We asked about why the patio wasn't built and the builders said u don't get one at that price. We still paid big time for the price reductions?? The vet in this case we where taken advantage of
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Exceptional experience, with a truly professional team.
I love the online interface with My Veterans United. I always knew what I had to do, next steps, and how to get in touch with someone if I had questions.
