Taylor and Natalie brought us through the home loan process easily,understandably,and with no unanswered questions,fair and easy,thank you your a great asset to the v.u. team! Robert and Becky Bishop
It was a process but well worth it. Thanks again!
Any time we needed to speak with anyone whether it be by phone or email, they always got back to us very quickly. It was a refreshing change from when we bought our first home
Mike and his team w
a little over whelming but I had a great team very dedicated and professional ...Thank you..
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Very efficient and excellent follow up.
Aaron , Seth, and Mallory were superb in providing service and staying on top of everything throughout the process.
Great job everything went smoothly and on time
The staff was great and attentive to my needs. Always willing to answer even the little silly questions that I had. They are the best!
They go above and beyond for you. Fast , accurate, and customer service is outstanding !
The loan officer as well as the rest of the team was great. They were very helpful and knowledgeable , also very prompt.
Went out of their way to accommodate me and help me get my house
Kris and Brandi were the most professional loan team I have dealt with in 50 years of borrowing from banks, mortgage companies and even Quicken. Kris was so dedicated that he gave me his personal cell # and would respond to last minute calls up to 11pm (I did try to only call in emergency situations).This was my first experience with using my VA benefits and Kris's team made it almost easy.Our loan was especially tedious as the seller was very emotional due to selling her late parents' home. She was continuously changing her mind and causing other problems.Kris was a calming influence on me and help greatly to finally overcome all the challenges to reach a successful conclusion.I would not hesitant to use Kris again.
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Danny was very helpful n knowledge abundant. He broke things down to terms I understood
It was the best and easiest process.
Thanks Craig Anderson for all your hard work and dedication. You've made our first home buying experience so enjoyable. We couldn't have done it without you and your Veterans United team.
As first time home owners it would have been more helpful for the team to explain how the process works. When they need information they should explain, why, how they need the info and when. It seems some team members were unorganized, a simple checklist may have helped. I am aware that most things are different depending on the people and their situations. I did not like the how we were first approved for one loan and then another, we were already attached to the home and in the process and so we drained our savings.
As always buying a home is very stressful and time consuming Justin Keith kept me on an even keel as much as humanly possible. He did a good job.
