Smooth....no hassles....no issues
Our agents Jon Abernathy, Jenica and Ashton were very fast, efficient and always willing to help and answer all our questions. Definitely highly recommended!
The company would improve with better communication between departments - we received conflicting information and thr local office didn't know what the main office was sending out and when. Also, when coming in to sign paperwork required by the title company, I needed extensive information about prior employers and residences, but was not told this was needed until I showed up to "quickly sign a document."
My experience was easy and smooth because of Veterans United Home Loans help me get what I need to know about buying a home and may sure I got to the right position to qualify me for our new home.
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Justin was an outstanding LO. He was available weekends and after hours if I or a realitor had questions.
My loan officer Johnna and her partner Jessica were simply outstanding! Very responsive and patient throughout the whole process. They truly made the experience much easier than I expected. We were able to close on our house before Christmas! Thank you Veterans United
The most positive experience we have had in our home buying endeavors. We were taught many new items in the step by step process that Veterans United employs. Very informative for lay persons in the mortgage process.
Easy to contact
I rate it a 6 because I actually finalized the purchase of the home. I would have to say that I felt more discomfort during this process than I ever have. They seemed disconnected from the customer and very confusing no organization.
There were so many twists and turns to getting my loan. My loan officer Clint Hamilton and his assistant Paul Williams helped me through the whole thing and neither one of them was ever rude or acted like I was a bother. They were always there to help.
From beginning to end, first class
Holly has been super during this time
Cooper Allen and Carl Thomas were very helpful throughout the entire process and all ways on my side. I am a first time home buyer and they guided me through this home buying journey. I would highly recommend them to any veteran seeking a new home.
