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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,019

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 434,019 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Communication was excellent!

headshot image of Jason Pesek

Loan Officer: Jason Pesek

NMLS# 1132163

5 out of 5 Stars
Would Recommend

I have already recommended VUHL to a lot of people that I have come in contact with even reps. at Navy Federal Credit Union loan personal. I wish I could also make a video parsing the folks at your organization. I can not tell you how happy I am.

headshot image of Jacob Levy

Loan Officer: Jacob Levy

NMLS# 168064

3.5 out of 5 Stars
Would Recommend
headshot image of Todd Dowell

Loan Officer: Todd Dowell

NMLS# 924529

4 out of 5 Stars
Would Recommend

Everything went great untill it went to the underwriter. That's when things got stupid they never seemed to have enough paper work and they would ask for stuff i already signed and sent not to mention they seemed to take to take forever.

headshot image of Jason Pesek

Loan Officer: Jason Pesek

NMLS# 1132163

2.5 out of 5 Stars
Would Recommend

It took longer than I anticipated and it seemed like the underwriter "made up the rules" as they went along.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Overall an easy painless enjoyable process for a first time home buyer.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars
Would Recommend
headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

2.5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

2.5 out of 5 Stars
headshot image of Deborah Rau

Loan Officer: Deborah Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend
headshot image of Roger Modde

Loan Officer: Roger Modde

NMLS# 995439

5 out of 5 Stars
Would Recommend

I will definitely recommend family and friend to vu to buy or refinance.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Joseph Newberry

Loan Officer: Joseph Newberry

NMLS# 920498

4 out of 5 Stars
Would Recommend

Overall experience was good but communication was hard at times

headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

3.5 out of 5 Stars
Would Recommend

It seemed they were asking me for documents at the end that should have been collected earlier on. This late collection of documents caused delays at closing.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Zach DeBord

Loan Officer: Zach DeBord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

They are just awesome and so helpful. The entire loan process would not have worked with a different team.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Ben Choi and Lauren Fritz were always availible and had answers to all our questions. Great team!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

The loan was assistance was very simple and highly appreciated

headshot image of Breck Frerking

Loan Officer: Breck Frerking

NMLS# 916034

5 out of 5 Stars
Would Recommend

Very professional, prompt, kept us informed and always gave us the sense of accomplishing our goal without the stress.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Michelle Jones

Loan Officer: Michelle Jones

NMLS# 928910

5 out of 5 Stars
Would Recommend

Matt Torres, He's great that's all need to be said.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Joe was terrific and very helpful and corteous at all times. We would recommend him to our friends and family.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars
Would Recommend

who was fairly quick and easy

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

everyone that was involved with my purchase went way beyond to make it happen

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

More Reviews

See all 434,019 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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