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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,199

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,199 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Really just a shout out to the entire team. We could not have accomplished our goal without each and every one of the team!!

headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

4 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

I would like to say that Harry, Kayle, Kyle and the entire Veterans United team did an amazing job! They were very professional, knowledgeable about the process and were swift to answer any questions I had during the process! I will surely recommend Veterans United to all of my fellow Vets!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

If you’re a veteran and qualify for a VA loan (especially if you’ve never used one before) these guys at Veterans United are exactly who you need to use. They collectively give you direction and motivation to work towards your ultimate endstate of buying a home within your financial abilities. Plus they are trustworthy by keeping all sensitive information protected and secure during the entire process. As with anything Murphy’s Law is still in effect. Veteran’s United are proactive with finding issues, but are lightning fast when needing to be reactive with problems that are unforeseen. I totally recommend Veteran’s United and especially recommend Ben Hummel and his team.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Hands down the best realtors I've ever worked with. I will continue to use VU and recommend them to all my friends. Matt and the team really know how make you feel in control of your homebuying process.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

Veterans United, particularly Taylor, Madison, and Laura made me priority number one! They were extremely professional, accessible, knowledgeable, and made me feel like I was part of their family! I am a disabled veteran and the care they took to make my dream home become a reality was the absolute best experience I’ve had!!! I am so grateful!!!!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

We bought our home from overseas which can make anyone feel uneasy. The team we worked with at Veterans United far exceeded our expectations. They answered all our questions and explained ever step and number along the way. They helped ease a lot of stress that comes with the buying process. It was a great buying experience!

headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

4.5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

1 out of 5 Stars

Was told the day of I wasn’t closing. Constant miscommunication on closing. Last minute “to do” that through off the closing. Several times I’ve called and no one answered, then called for the manager and found out the person was there. Amazing at the beginning, but fell off completely once we got closer to closing. We were expected to have things done, as we did in a timely/quick manner, but constantly felt like we were expected to take days off to accommodate the loan to do list. Great rates though.

Response from Veterans United

Hey Anthony,

I’m really sorry the communication piece to your experience left some to be desired. I want you to know I’m taking a closer look into this to use in future coaching and training opportunities with your team and managers. I’ve left a message for you with my extension and email. Please reach back out if you’d like to talk more about your experience or have questions I can help answer.

Sincerely,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend

I would recommend Veteran’s United to Veteran’s and non-Veteran’s alike. The team that they put together, the speed in which they work, and the ease of process that they make happen is unparalleled. They’re “good to go” 10/10

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

My Veterans United team was great! I put them through the wringer with competing offers, frequently juggling numbers, and a fair amount of indecisiveness on my part but they were able to help me make sure we got the absolute best deal for our family and never once made me feel pressured into anything else. Solid 10/10 from me!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend

I'll just continue to stress, that Nate and Abbey treated me like family, and that means more than anything. They're absolute professionals, and I'd go through this process again in a heartbeat if I could work with them again. Veterans United has treated me with more respect and care than any other organization I have dealt with in any profession. You guys do it right, and I'm grateful that I was able to work with your team. I'm truly forever grateful for the help and assistance that you've provided to me and my family.

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend

I couldn’t be more satisfied, My team at Veterans United really went an extra mile with my personal needs, they were there daily for me and they didn’t hesitate to help me through the process. I am astounded by how quickly the process went and ecstatic with the results. Thank you Forest, Tony and Liz

headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

It was an absolute pleasure dealing with Veterans United, from the start they were very attentive and friendly, would respond any question or concerns quickly, definitely won me and my wife over that’s why we ended up going with V.U even over the bank we have used for years. Awesome experience, it was made enjoyable and easy for us, would recommend V.U to anybody.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
Would Recommend
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend

Veterans United are awesome and work hard for their Veterans. They made my dream home come true.

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

To : Veterans United
You all made a goal of mines come true when I did not believe it was possible for me to be a home owner again.
Thank you, Thank you, Thank you.Clifford T.

headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend

Our Family appreciates the dedication, organization and timeliness of Mr. Sepulveda and his team. Their organizational skills made our experience an unforgettable one. We felt their support through the whole journey, never alone! We would definitely recommend Veterans United for their incredible expertise and support.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

More Reviews

See all 393,199 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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