Veterans United leads you step by step through the quick and easy process. They let you know exactly what they need from you and take care of the loan process in a timely manner.
They kept me updated on all activities pertaining to my home loan, and promptly provided answers to any questions I had.
I really appreciate having my own representative available to answer any questions during the process.
Very happy with the service I received..
Nick was very helpful through the entire process. He was always on his game and pushed the ball forward on every play. When I had questions he went out of his way to make sure I got the information that I needed. His responses were always immediate and professional. I would highly recommend both Nick and VU for VA home loan assistance anytime.
This was a refinance loan from Veterans United, just one year after purchasing our home with a loan from Veterans United. So, it was our second experience in just one year. It resulted in a lower interest rate and lower monthly payment. So we are very happy.
VU repeatedly asked me for documents that I had sent the first time they requested them. They also kept adding new requests for documents that caused me to go out to send them many times; each time costing me fuel, postage expenses and my personal time. I couldn't understand why you didn't request all needed items in one bundle. VU seems to me to be unorganized.
The whole process was handled quickly, with no stress.
Very easy to work with. Excellent communications both ways.
Veterans United took the unknown out of getting a mortgage. Instead of just working behind the scenes leaving the customer feeling unsure, I loved knowing exactly where we were with the loan process every step of the way. I will absolutely recommend Veterans United to everyone I know.
Veterans United provided prompt and professional support throughout the process of qualifying for a mortgage. The VU team truly does care about the quality and level of support it provides to Veterans.
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The process was quick and painless, they kept me informed every step of the way.
