Veterans United Home Loans made buying my first home very easy!
Mr. Derek Russell was always on his toes the entire time. There were no surprises and everything went perfectly!
Too much duplicate documents sent. Was told one list of things to provide and once I packed my belongings I had to dig out more things. Was not told I had to go into MyBiz a second time for employment verification. They waiting till the day of closin
1) Communication! Every one of the 7 people from VU involved in the process communicated with me clearly by phone, email and paper mail!2) Process! VU helped me through each step of the process, stating clearly what paperwork I needed to provide.
Our loan team worked with us and made it possible to purchase our home and went out of their way to help us.
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I had to move to a temporary location before I could finalize my loan ,which in its self was stressful enough but I also was driving 90 milestone way to work and to get to the realtor that I was using.I was constantly going from work to the bank .
Some employees don't even read through the documents and request the same information repeatedly. As well as gathering incorrect information on an assumption, not fact based hand written or typed documents from the buyer.
Clint was excellent he took care of everything we needed. Our agent says it was the easiest closing, and lender she has ever worked with. Very satisfied.
Nick Price handled our loan, and he was very professional, knowledgeable and friendly throughout the whole process.
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Very easy process, great communication from Tom and Cody and closing was convenient
The closing process and underwriting was tedious due to the amount of documents i had to sign. Several of the forms were duplicate or triplicate.
Very quick to respond until you turn in your packet, then you're on the back-burner.
As a first time home buyer, the process was quite smooth and painless. The personnel that I worked with were quick to respond when I had any questions or concerns.
Dan Haggerty was the most responsive mortgage rep I have dealt with.
