Christina was very helpful is support of Nathan my loan officer. She followed up on paperwork and responds very quickly to messages or e-mails. If she is not sure of something she will find out and get back to you very promptly.
If I could give higher rating than a 10 I would. It was a wonderful experience.
I already have recommended VU to other veteran friends who will be looking when they are ready.
Review to approval of the mortgage application took almost up until the day of closing. Four times I was asked to provide additional info during this process. One would expect that at most two reviews of the application would generate all the suppo
Jeff's team was amazing especially Erin. They were prompt and quick with any and all questions we had.
The thing that most impressed my wife and I was the personal service we received at every step throughout the loan process. It was evident that every member of the team was onboard and enthusiastic in helping us achieve our dream of home ownership.
Todd Kangas and Kim Duncan have been excellent. Highly would recommend working with them if interested securing a home loan
I received unparalleled customer service and personalized attention from the team of Danny Kliethermes. Danny and team were extremely professional and worked relentlessly to ensure that I got the home and financial services that were best for my fam
Way too much nitpicking. Once documents has been presented as requested, that should be enough.
Outstanding customer service
The loan seminar was amazing. It really broke everything down and made the entire home buying process seem less intimidating. It was the best way to start the whole VA loan process.
James was great!
I love the "whole team" attitude that they have, I called a few times and spoke to many different people but they all had an answer for me. They are extremely professional and always willing to help
Great service, very fast and thorough home loan process
Very slow process. Too much paper work.
This is the second home loan I took out with veterans united. I had Suzanne McClain for both loans.She is awesome. Love working with her, she is so nice and very helpful.
