Todd and his associates made the whole experience very easy.
I think there needs to be better communication about the whole process. I had never bought a house before and was unfamiliar with the terminology and the whole process. I would have liked for someone to explain each step and what to expect.
Billy, Hunter and Sarah were fantastic. They walked us through the entire mortgage application process and getting our condo approved by the VA.
VU team was very caring and understanding.
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Representatives Mike Dianics and Gina Overshiner really went out of their way to make this a very smooth process. Definitely would recommend their services!
each time something was changed during application process we received a new HUD estimate package..seems like a waste of paper and money..also package instructions were contradictory..
We are so pleased with the dedication that Anne Kuster and Forrest Nenninger showed us through his process. Thank you so much.
Any time I had questions or concerns Veterans United Home Loans associates were right there for me to answer any and all questions. Always answers the phone ALWAYS...... I never had to wait.
Thank you again!
Initial pre approved loan calculations were incorrect resulting in 6 months of time wasted.
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Whole team did an outstanding job. Life happens, factors change, testing and inspections take time. VU team was always helpful and worked to ensure required paperwork was completed ad needed. Excellent experience from start to finish.
Excellence
It was a long but good process.
I would suggest a check list of each needed document and a check list of each step to be taken to complete the process smoothly, also GOOD contact number and the extension, plus fax numbers to required contacts, a list of roll-in cost of refinance.
