The reason I rate outstanding is because the staff was very supportive. I have been told by many other Veterans how difficult the loan process for VA was. Shane, Harris and Lisa were always there for me and very supportive.
knowledgeable and friendly
The level of professionalism and experience was outstanding. Everyone I spoke with was very kind and helpful.
My VA Home Loan Specialist, Scott Houin, is very courteous, patient & respectful especially when dealing with my "what if" questions or repeat questions. Also, special thanks to Michelle Schibi for setting me up with an awesome realtor.
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The entire process was quick and smooth and everything went great!!. Thanks Samantha!
Walrod is a great guy!
Overall service and two-way communication was prompt and fast.The pre-qualification checklists saved much time and expedited the process.
I would only wish that other veterans can experience the ease and flawless process of purchasing a home as I had.
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Staff personnel were very professional, always kept in contact with you, they guided you thru the whole process and made sure we met each timeline, documents that were required. Met in person the Production Support Manager and Loan Specialists.
Our loan was in final
The process was fast and easy! Any problems Veterans United ran into they were prompt in asking for more information to complete the loan process.
