Lots of hard work by my loan officer Shane Miranda
VU was ready to close within 11 days! That's a huge advantage for veterans buying in the Denver Metro market.
David Nagel was awesome and always helpful. Already referred one of my friend's to him.
Long process but we'll worth the wait. Helpful personnel.
Ready to see for yourself?
Experience first-hand why 364,973 homeowners give us a perfect score!
The team was very knolegeble and ready to assist any way possible. Always friendly and concerned to my needs and ready to find a solution to move the loan process forward. As a team player, I knew I was on the right track with my loan handler.
The information and proof needed to obtain the mortgage took us a while to gather. However, because the VU's home loan process is so streamlined we still closed our loan in 32 days = we are extremely happy.
Was completelt surprised by the amount of "service fees". It would have been a lot better to know the cost of these further than one day from closing. Also, somehow our close date got pushed right due to not having two consecutive paychecks.
It was a bit stressful; but things did get rectified. Overall I do believe that the employees; upper management specifically do want their customers to have a good experience.
John Sullivan and the ladies we worked with where so kind and always ready to answer any questions.
It was very good. Only part of the entire process I didn't care for was at the very end when the underwriters had the loan packet for quite some time and each day for about 5 days they kept saying they needed 1 more thing from us and that was it.
It was phenomenal! Veterans United indeed is a preferred lender for va loans. They have programs that help veterans that have been through financial challenges and certainly identifies with these issues.
The Staff was excellent in communicating all details of buying the home, especially the Agent Heidi Bailey-Houston. She keep me abreast of every single aspect even though at times I did not understand, she made the transition very easy.Derek Mill
Great people to work with
Veteran's United home loans is a professional loan service that I would recommend to all of my family and friends. Their team is easy to work with an willing to go above and beyond to resolve any issue.
