I didn't feel like just another loan applicant throughout the entire process. The loan officer and his transaction coordinator made me feel like a person and helped me very much.
Everything was fine until the day before closing. We were informed we had to bring money to the closing we didn't have. Not much time to work on getting funds together, especially when it was a $0 down deal. Had to borrow money from parents Not Cool.
Very helpful and easy to work with
The entire loan process started out great, but when it started getting close to our closing date the communication began to fade and we ended up going a month passed our closing date partially due to the lender not communicating with the VA.
The process was very easy. Matt Lucas and his team guided me in each step and explained everything thoroughly. They kept me well informed and addressed all my questions and concerns in a very professional and timely manner.
I already have recommended Veterans United to a friend of mine that is currently using their services and I have a family that will be using Veterans United in a few months.
Doug, Adam and others I talked to were very helpful with the loan process and answered every question I had no matter what it was.
Very professional and helpful employees
The team was very professional, answered all of my questions, and made my experience stress free.
The experience was great. Everything explained to me in layman terms.
Great loan team very smooth process. They deserve a raise
Taylor Clark, was horrible to work with. He had both an arrogance as well as ignorance about him. There was a severe lack of communication. Nothing was done until we asked it to be done several times. Overall just a terrible experience.
probably the worst experience I've ever had ...closing changed numerous times due to missing items which I provided in a timely manner. Sometimes only hours before closing.
I have already told people about my experience with Veterans United, I told them how easy it was and how helpful everyone I worked with was, they were so very helpful for any questions I had. Love this Company
Tony kept me informed of everything wonderfully.
The process of buying a home from veterans United a smooth transition into becoming a first time buyer
Great rates. Great service.