Everything and everyone was professional, yet personal. We felt very comfortable right from the start.
Shannon Matlack was wonderful to work with but John McCarty and the Crisis response team that I worked with were the worst people that I have ever worked with. They do not know how to do their jobs and need to find a new career.
VU did an outstanding job...there were a few "technical difficulties" that came up, none of which was their fault, which with their guidance we were able to resolve. I would highly recommend Veterans United and their team of professionals.
Awesome experience!!!
I already did refer a friend to Vetaerans United. Best overall experience ever. God blessed me with VU and Nate in my home search. Found the perfect house for me and my family.
Joe Pererson 10+++
You should have a list of what you are going to need to be approved for the loan instead of dragging it out, one piece at a time and having to change the closing date 3 times. We were both stressed to the max by the time we closed.
The online process was simple and the contact by a loan specialist was immediate. From start to finish VU made the process easy to understand and easy to navigate. They also provided all the answers to my many questions.
The team made the process as painless as possible and are always quick to respond to any questions that may arise.
Dawn Plank was absolutely amazing. Anytime i had a question she answered it right away. I was obviously nervous as this was my first time buying a house. She kept me confident and informed. Highly recommended!!!
Always polite and worked with me. Made me feel special and taken care of.
Jimmy was amazing!
Ready to see for yourself?
Experience first-hand why 368,915 homeowners give us a perfect score!
I can't say enough about this experience. Ashton was amazing along with the entire VU team. Any time we had any questions, we had the answers right away. Any issues came up, they were resolved instantly.
This has to have been the easiest and simple loan process I have ever done!
The service I had was amazing. Stuart waters, and Amanda price were so easy to work with. They both went over and above to make sure our closing went through on time. They always made sure to keep us informed. I am so glad I went with veterans united
Both agents I dealt with were very knowledgeable and took time to explain the process and things to look for.
Great experience, very easy to get through the whole process.
