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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,995 reviews
778 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,995 unfiltered reviews

Starting on Page 14264 of 15,334. Return to Page 1

2 out of 5 Stars

We experienced two extensions of our closing date for issues that seemed like should have been resolved much earlier in the process. Those extensions caused our move to be much more complicated and expensive than seemed necessary. Very frustrating.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars

From the first time that I called VU and requested information the team was amazing.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Very professional from start to finish and they care about your needs.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

4 out of 5 Stars
headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

5 out of 5 Stars

Veterans United made this a very stress free process, and did an amazing job. All of the staff I encountered along this journey were very eager to help with any questions or concerns we had also! Hunter Hakuri, Billy Abney and Presley Ray are great!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Very curtious on the phone and quick to respond via email when needed. Solved problems with grace and kindness as well as in very little time.

headshot image of Jason Windsor

Loan Officer: Jason Windsor

NMLS# 1206740

5 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

4 out of 5 Stars
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

4 out of 5 Stars
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

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4 out of 5 Stars
headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars

They have been a great help with the best rate available.

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars

Joe and Adam were outstanding and great to work with

headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars

UV was very good from start to finish. Every one I needed to make contact with was given to me before I knew I need them. It made my loan very ease to get. Thank You

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars

They were very helpful. They went above and beyond.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

my loan specialist was very knowledeale, professional,and pessed my loan in a timely manner veery pleased with her help.

headshot image of Felecia Solomon

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

4 out of 5 Stars
headshot image of Trevor Leeson

Loan Officer: Trevor Leeson

NMLS# 1117588

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Experience first-hand why 366,362 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Tony Van de Riet

Loan Officer: Tony Van de Riet

NMLS# 174122

5 out of 5 Stars

Shawn/Kai were awesome and provided a 1stClass service/Job! I tell every Veteran I see/Know about how VU has helped me and my Family not once but twice and now I'm very Financially stable and started building wealth for my Family,living the AmericanD

headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars

Kelly and Jarred Stephens are the most professional two people I've ever worked with. Great experience!

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

The VA United team kept me well informed during the entire process.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

3.5 out of 5 Stars

Family not veterans

headshot image of Morgan Evans

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars

Veterans United was amazing. I knew, up front, about everything that was expected of me and I was given a simple summary of what information a documentation was needed. This made the entire process easy and stress free.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Alex was an awesome help!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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