this far the experience is good, we will see what the future holds.
My real estate agent was somewhat skeptical about going VA rather than conventional. No more. VU is now definitely in his tool bag of options for future customers.
I'm overwhelmed to having tears in my eyes at the level of respect and professionalism shown to me. Flawless transition to home ownership. And my recommended realtor agent Mary White, represented me like a son of hers. I wish I could buy again.
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Great communication with loan officer throughout the entire process. James Carr patiently explained every step as I required details...I tend to be very detail oriented.I felt the loan process was very streamlined as well.
Everything was fine except we were never notified twice when the closing time was changed. We just happen to call the realtor to confirm everything to find out. The reason was the lender requested it.
Veterans United provides amazing customer service and constant communication so you never have to question where things are in the loan process.
In the beginning, everything was optimistic. Towards the end, it felt like they promised more than they could deliver in time, and they were not readily transparent on negative issues. They got the job done, and I appreciate their hard work.
This has been a very stressful ordeal. Ashley and Nick were excellent in helping me get through the process.I can't thank them enough for all there help in buying our new home.
