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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,169 reviews
782 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,169 unfiltered reviews

Starting on Page 14303 of 15,439. Return to Page 1

4.5 out of 5 Stars

Very helpful. Answer all question that was ask of them.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

4 out of 5 Stars

I had a very good experience, my POC were very professional, and always were able to answer my questions.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Ryan Keating

Loan Officer: Ryan Keating

NMLS# 394036

5 out of 5 Stars

So very helpful and professional.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

VU made the home buying experience a pleasurable one. The whole process took a little longer than I thought it would , but I guess that's to be expected sometimes. Overall a great experience and would recommend to anyone eligible.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars

Although the process was very detailed I felt that the VA did a good job making sure I understood every step of the process.

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars

Very professional service, everyone was great, professional and polite. Service was top notch.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

3 out of 5 Stars

One of the main issues I had with VU was the documents portal. I was unable to sign any documents and no one from VU was able to resolve the issue. Therefore documents were delayed since they had to be mailed each way.

headshot image of David Nagel

Loan Officer: David Nagel

NMLS# 1248589

4.5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

The process seemed very easy with the staff and team to help through the paper work.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Veterans United was extremely fast and friendly. They are very responsive and made the entire mortgage process as easy as possible. I felt very comfortable through out the entire process and I would definitely recommend Veterans United!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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5 out of 5 Stars
headshot image of Trey Neal

Loan Officer: Trey Neal

NMLS# 1275882

5 out of 5 Stars
headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars

This was one of thr smoothest transactions I've ever been a part of. Being able to do everything needed thru email or online was awesome.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

They made this a smooth simple process a lot easier then I thought home buying would be

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

I was very impressed with the remarkable customer service Joe Ferling and his team provided! Thankyou for making this experience a great one!

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars

Great service and a great out come to my home buying experience!

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars

Awesome experience. Thank you for your service.

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

4.5 out of 5 Stars
headshot image of Keegan Magee

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars

My experience with Veterans United was professional and I was ensured by the representatives about every step of the process. I would recommend Veterans United to any Veteran that wants a fast, courteous, and easy transition to owning a new home.

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

3.5 out of 5 Stars

The service was courteous, kind, professional, and quick.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

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Experience first-hand why 369,084 homeowners give us a perfect score!

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5 out of 5 Stars

Very good experience !!!!

headshot image of Brittany Gladish

Loan Officer: Brittany Gladish

NMLS# 1072202

4.5 out of 5 Stars

Hayden is amazing

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
headshot image of Marissa Rose

Loan Officer: Marissa Rose

NMLS# 1124021

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4 out of 5 Stars

The experience was a "10" until near the end of the loan. We began the process back in January and it seemed there were several "surprises" once the loan went for final underwriting. That being said the "surprises" were not the fault of VU.

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars

Veterans United have blessed my family and I ... From the start through the process and afterwards...They have taken care of us the great and friendly attitudes, the communication, and the empathy the showed for my family and I that they did not have

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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