Very considerate and helped us even when our credit score wasn't good enough. Kept in contact with us all throughout the processes before and after pre-approval.
Friendly, efficient, detailed. Always "on top" of things.
Communication is a big problem. The associate we dealt with would not communicate unless it was something good, if it was something bad he would talk to the realtor to pass the message or not talk at all. Very unprofessional!!
The process was quick and easy. After getting my financials together, all I had to do was sign some papers.
The team at Veterans United provided a service with a personal touch and were responsive to all questions and concerns about the home mortgage process.
The requests by the underwriter became very minuscule, unnecessary, and excessive. The loan I was requesting was $50,000 lower than what I was pre-approved for but still wanted documentation for small transactions of $200.
It was all good.
Jeannette Klein helped me through every step. I was very happy with her service.
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Garretts a great guy I will recommend him to many people
It was easy to contact Charlotte. She was very prompt and professional.
Amanda was my representative that worked with me when other's couldn't do anything to help and then she came through and made a dream a reality. Veteran's United is great you won't regret it.
Mike Mange and his team were always available for any questions or concerns. It's was a pleasure doing business with them a second time. Veterans United will always be my go to home mortgage loan specialist. Thank you.
