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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,222 reviews
745 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,222 unfiltered reviews

Starting on Page 14436 of 15,341. Return to Page 1

5 out of 5 Stars

Derek was very helpful with my loan and everything I needed he was there for me .

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars

I wish the process was quicker, it should be set up to get the apraisal first thing, Asap when trying to get a home. Don't let the buyer waste their time with a home the VA won't fund because it won't appraise for what the seller wants.

headshot image of Clayton Spruce

Loan Officer: Clayton Spruce

NMLS# 1207234

5 out of 5 Stars

They were great I am a first time home buyer and they were there to answer my questions.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars

Better info on closing cost is needed

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars

The processing took much longer than anticipated. This had more to do with my own misunderstanding of the various processes that the underwriters required, i.e., credit checks, home value, termite inspections and resulting treatments and repairs.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

4.5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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Experience first-hand why 366,556 homeowners give us a perfect score!

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4 out of 5 Stars

I am sure the case load is heavy, but communications is very important. This becomes increasingly important the closer you get to closing. Even when things are on track, the buyer still needs to be told this.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Very great. Very glad I decided to go with Veterans United.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars

Our experience was great.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Great experience from start to finish.

headshot image of Jocelyn Diehl

Loan Officer: Jocelyn Diehl

NMLS# 1030211

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

3.5 out of 5 Stars
headshot image of Chad Werner

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars

I was helped through the process from start to finish. If I had any questions they were answered quickly and in terms that were easy to understand. I was also referred to a Realtor, and received help finding an insurance for my new home.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

Ready to see for yourself?

Experience first-hand why 366,556 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Shanna Serio was an excellent help in guiding me through the credit rebuilding process. And Nick Holman walked me through every step with ease and accuracy. I'm very please with the level of service I received and have already recommendedthiscompany

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Miss Ute was very nice to work with. She answered what ever question I had. She made me feel very good about in regards to buying a home.

headshot image of Ute Joppien

Loan Officer: Ute Joppien

NMLS# 1000202

5 out of 5 Stars

Everyone on the team was fantastic. Tom, Cody and Jennifer were a great team to work with. The absolute most professional experience I could have possibly experienced.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

4.5 out of 5 Stars
headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
headshot image of Dan O'Hearn

Loan Officer: Dan O'Hearn

NMLS# 932248

5 out of 5 Stars

Todd Kangas worked diligently throughout this entire loan process to make it happen despite some very discouraging circumstances. He always kept a positive attitude. Where there were many pitfalls, Mr Kangas bridged the gap creatively and thoughtfull

headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

To say that Harris Giger is "a mortgage guy" is a profound understatement.Harris Giger is Veterans United.He made our mortgage process 100 percent painless and had an answer for every single question we had.Thanks Harris and keep up the good work.

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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