This team made my home buying experience so stress free. Everything was laid out and they helped me stay on top of everything. I greatly appreciate all their help!
We enjoy the whole group that we worked.
Thank you all, so kind and so helpful.
Denise basically stated due to being short staffed she was not able to get back to us
Response from Veterans United
Hey Curtis,
I'm really sorry to hear that you felt like we didn’t stay in touch as much as we should have. I completely understand how frustrating it can be when communication isn’t as timely as expected, especially during such an important process like buying a home. We aim to provide consistent updates, and it sounds like we dropped the ball here.
We'd love to dig into what happened and make sure you get the help and attention you need moving forward. Please reach out to us at 1-800-212-5200 or shoot us an email at ClientAdvocate@vu.com. We're here from 9 a.m. to 5 p.m. CST, Monday through Friday, and we’d be happy to talk through everything.
Just thank you. Been a long road to get to this point.
It is so much scamming going on now, but veterans united is not a scam to those who are not sure, veterans united will see you through. And at the end you may receive a nice bunt cake and balloons! Thanks to you all!
When my husband started hospice last year, he told me he wanted me to "buy that little house or condo you've been wanting." Now that he's been gone about a year, I got up the energy to take some steps forward. But, where to go? I had heard that the VA doesn't give home loans to surviving spouses. Google said differently. My journey with Veteran's United was low key, no pressure, we are on your time, ask us anything and enjoy the process. My agent and I found a wonderful Condo, the finance process was quick and I closed earlier than I could have dreamed of. Perfect!
All was good on my end.
Becca and I did not necessarily click at first. But by the end we had a great communication channel open. I really liked that.
Overall the difficult process of buying a house made easier with the great team I had. Can't thank them enough.
Initially stephanie stephanie helped me get my credit where it needed to be and she is absolutely amazing at what she does, incredibly helpful, insightful and thorough. Drew and Jim on the lone team took over and facilitated my loan, breaking it down for me, making it easy to understandand. They work diligently and stayed attentive through the entire process, Never letting anything lag and quickly got me into my new home. What a great company and team!
Easy and fast. Instructions were clear and precise and my loan officer was available and reliable.
VU made this home buy seemeless , Hailey , Erica , and Alisca answered every question , and were available even on weekends. I could not have hand picked a better team to have worked with . Thank you ladies for a , job beyond well done.
Heidi made everything so smooth and easy for us.
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Everyone went above what we expected. Much appreciation to all!!
I went to send a special shout out to Monika Stoebe, John Mowrey and Melody Cespedes for helping us with our first home. Truly awesome and they performed above and beyond as a team.
Thank you!
