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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,409 reviews
709 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,409 unfiltered reviews

Starting on Page 14518 of 15,347. Return to Page 1

3 out of 5 Stars

1.Did not close on expected closing date, which I had coordinated to be off from work. 2.Closing cost extremely high. I had a coworker do a VA home loan and paid no closing cost.3.Had to complete/send documents up until the closing day.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Very quick service. Kody went out of his way to answer all of my questions.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

JANEANNE STEPHENS, AND HER STAFF, ARE THE MOST CONSIDERATE,PROFESSIONAL,GROUP I HAVE EVER HAD THE PLEASURE TO WORK WITH. I CANT THANK THEM ENOUGH FOR ALL OF THEIR HARD WORK AND HOW HELPFUL THEY WERE...THEY ARE THE BEST!!!!!!!!!!!!!!!!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

great attention to details

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars

Joe & Ashley were great. They explained everything to me, and were even calming during my freakouts. Great people.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars

Angie was very helpful throughout the process and she was always responsive and quick to get back to us.

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

I still have not received statement to make payment due 1FEBgoing on vacation to celebrate 50 years marriageCruise will be gone 17 days

headshot image of Breck Dumas

Loan Officer: Breck Dumas

NMLS# 916034

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5 out of 5 Stars

Veterans United handled our home loan process quickly and very kindly. They always responded when contacted, stayed very organized throughout the process and made everything very easy on us.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

4 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Breck and Heather were extremely helpful an patient throughout the whole process. They answered emails and returned phone calls very quickly. I loved their professionalism and they explained everything in detail and were very patient.

headshot image of Breck Dumas

Loan Officer: Breck Dumas

NMLS# 916034

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars

Always giving me the best outcomes that helps my family financially

headshot image of Nathan Bernier

Loan Officer: Nathan Bernier

NMLS# 816249

5 out of 5 Stars

Most outstanding group. Thanks

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars

My experience was excellent thanks to Kyle Gardner who helped me through the process.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Brandan Hines

Loan Officer: Brandan Hines

NMLS# 275310

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Experience first-hand why 366,719 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Sam Bromley

Loan Officer: Sam Bromley

NMLS# 1151654

4.5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4 out of 5 Stars
headshot image of Blake Stark

Loan Officer: Blake Stark

NMLS# 831307

4.5 out of 5 Stars

Frmm

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars

Dan Kelley and Stefanie Cade made my experience with Veterans United very quick, smooth, and easy.

headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Very informative and great team work.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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