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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,425 reviews
710 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
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Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,425 unfiltered reviews

Starting on Page 14525 of 15,348. Return to Page 1

5 out of 5 Stars

Excellent customer service. Adam Crutchfield provided superior customer service.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
headshot image of Barby Wulff

Loan Officer: Barby Wulff

NMLS# 177100

5 out of 5 Stars

They had great communications and answered my question in a quick and timely manner.

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

4.5 out of 5 Stars

They were very friendly and very helpfull

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars

There was a misunderstanding that caused some delay and rework. I was refinancing because of divorce to remove former spouse from mortgage liability.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

She took her time to explain anything you have doubt about. And you were able to call her at anytime

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

nick and his team went above what anyone would expect from anyone, when we first closed someone else made a arrow but nick and his team helped make sure we got in our new home

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

I was extremely satisfied working with Michael he was very helpful and made the whole proses easy

headshot image of Michael Richardson

Loan Officer: Michael Richardson

NMLS# 1151400

5 out of 5 Stars

Thank you for helping my family get the home that we desired. The whole staff from VU were very kind and always there to assist in any of my needs. I have and would recommend this service to anyone who is seeking to buy a home.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

My Loan Officer was Branden Hines. He was outstanding!!

headshot image of Brandan Hines

Loan Officer: Brandan Hines

NMLS# 275310

4.5 out of 5 Stars

Veterans united was absolutely a great experience.

headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

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5 out of 5 Stars

True Professionals, made this effortless.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars

Being a first time home buyer, I was a bit leary with the whole process. Tina and her associates made the whole home buying experience a breeze.

headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars

This was my first time using my VA for home loan and veterans United, specifically Mike Pitts & Laura Honn were amazing in keeping me informed every step of the way!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

I would love to thank the team at veterans united. Derek Kriegshauser was the best. I called him with very little time to get a home loan and he did it. He was very polite,knowledgeable, and quick at resonding back. Thank you, thank you very much.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
headshot image of Michelle Jones

Loan Officer: Michelle Jones

NMLS# 928910

5 out of 5 Stars
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars

Everyone was very professional and efficient

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
headshot image of Tony Van de Riet

Loan Officer: Tony Van de Riet

NMLS# 174122

5 out of 5 Stars

All involved exceeded my expectations throughout the entire process.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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Experience first-hand why 366,733 homeowners give us a perfect score!

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5 out of 5 Stars

Daniel, Kinsley, and Alycia have been nothing but professional and providing the best customer service and assistance during this process. They answered all my questions and keep me aw a re of all changes and what I would need to have done on my part

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

They worked with us, and understood our feels. When it come to closes on why it was taking so long.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

3.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars

We have worked with Scott before, and as always he was extremely professional, courteous and most importantly Scott would just stop and listen. What a valued asset Veterans United has with Scott. Once again thank you for a job well done.

5 out of 5 Stars

We were dealing with a HUD home which is a very trying experience. Between us we were able to get over all their hurdles. You were great help!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

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