Brandon and Cameron were incredible to work with. They made the process so painless and enjoyable.
Tonya Dawson did an outstanding job and I am very satisfied with the service. Everytime I had a question, she helped me immediately and gave great advice. Tonya deserves a raise!
Your staff members are friendly, courteous, and answered every question that I had every step of the way. Working with them made the process much smoother than I ever imagined it would be.
straight forward do as they say and everything works out perfectly
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Great experience. The Elizabethtown office was very knowledgeable and professional and answered all my questions with quick response time.
Process was very easy and made home buying a breeze.
I have purchased 9 houses in my lifetime. This was by far the best and easiest experience with a loan company.
My experience from start to finish was amazing. It was such a stress free experience that I didn't even have to worry about.
I think communication by telephone was slow.
Please use a different VA approved appraisor in the Jonesboro area. This persons figures were $2500.00 less than the county assement which is alway lower that actual value by thousands. This cost me a high intrest rate and delayed the closing.
Professional and experienced loan personnel. They smoothed out the bumps in the loan process.
I had heard horror stories from people about how difficult the home loan process was. I could not be happier with the VU process.
We were told we would be fine for closing, but that wasn't the case. It seems that people forget there are families waiting on the other side.
Michelle and Amanda were so patient with me, and helped me through every step of the process.
Everyone was extreemly helpful and answered all of my questions expeditiously. I had no issues at all and would definitely recommend VU and use them again if I ever need another home loan.
Communication with our Loan Specialist was very spotty. My realtor and I both expressed via emails that we needed to close earlier than the date on the contract, but our emails went unanswered and unrepleid to. It was VERY frustrating.
