Caring
Easy
Supportive
Linda J., Marines
Trustworthy
Knowledgeable
Streamlined
Dan S., Air Force
Clear
Responsive
Experts
Tony D., Army
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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Once the loan goes to processing, updates on progress would be nice. It seems they ask for the same documents you had already previously provided.
Nothing, The only problems that occurred were on the VA's end.
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