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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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347,971

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,971 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

The entire team at Veteran's United was a pleasure to deal with. I could not be happier with my overall experience. Their attention to detail, responsiveness and willingness to help at every step of the process was invaluable. I am so glad I chose to go with Veteran's United and would recommend anyone else to do the same. Thank you!

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Using Veterans United was the best decision We’ve ever made! Their service to us wasn’t just quality, it was like royalty. They treated us with respect and dignity no matter how many questions we asked, and asked repeatedly. Lol.
Veterans United is the Chick-fil-A of mortgage companies!!

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Canine

NMLS# 1866300

4 out of 5 Stars
Would Recommend

Finally

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

I would definitely recommend working with Veterans United. Even though this was my first home buying experience, it was stress free.

Branch Manager: Jennifer Stewart

NMLS# 412226

1.5 out of 5 Stars

I am chasing a double payment on my homeowners insurance of $2689.00. Homeowners insurance has always been included in closing costs and VU did not synchronize the closing with me and the homeowners insurance company, resulting in a payment being included in closing costs (which is normal) AND my credit card getting billed. I do not have free time chase the refund of my double payment.

Response from Veterans United

Kevin, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. The insurance company is who will need to make this refund, please do contact them with the A Client Advocate is available to assist with any questions or concerns.

5 out of 5 Stars
Would Recommend

Ginny was great but the other members of her team were great to work with too! Lori and Briana stepped in for Amy instances when Ginny wasn't available as well as the other aspects of the loan process. It was pleasurable working with all of them and made buying a house as quick and easy as possible. If/when we decide to move there's no one else that I would choose to get a home loan through other than Veterans United from here on out.

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Nathan was amazing to work with! This has been by far the easiest and most enjoyable loan experience we have had! He explained each step and assisted us in closing on our dream home loan early! We definitely recommend him and his team..... the BEST!!

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Shout out to Tyson and Samantha for thier superb service.

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

I had worked with several “Big name” companies for the home loan but never got the feeling that they really cared for me, or really tried to give me the best rate. They were painful to deal with. Jeff immediately worked to get me the best rate and explained things completely. He and his staff are amazing. I can’t say enough about him. Thank you!!!

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Pamela F. is Through the Roof!

From renter to owner in 32 days -- they really are dream workers!

Loan Officer: Ted Richardson

NMLS# 743121

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

The title company was horrible. They never returned calls and were extremely unprofessional. The other teams were fantastic. Thank you for all the help!

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

All veteran don't know about V.A. home loans keep putting it out there like you are doing.

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Laxson

NMLS# 1520715

3.5 out of 5 Stars
Would Recommend

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

I am so amazed at every aspect of this process from veterans United that I know for sure I will be using them again in the near future for any of their possible ventures.

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Thanks again for another great experience!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

2.5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

My Veteran United experience was better than expected. The entire team constantly checked up on me and helped me in any way possible. I was constantly being updated and contacted to make sure my needs were being met.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Loan Officer: DJ Leverton

NMLS# 1407046

More Reviews

See all 347,971 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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