Someone needs to manage the process for these kinds of occasions. Over time it just became humorous how out of touch your people were.
The communication could have been a little better
however thank you all for your help
VU helped me and my wife purchase our first home and the home of our dreams and we will be forever great full. Your company provides a great service to veterans and your incredible customer service throughout the entire process.
Spencer and the whole team, really made my dream come true. I have spent the last 8 years after my divorce very unsure of my life, and a little afraid of big changes. I never would have thought I could own a house like this on my very own. I would highly recommend VU to anyone. He made me proud to have served in the Navy, and he always looked out for my best interest. THANK YOU!!!
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Thank you all for making this possible! Everyone was truly helpful and I will always recommend VU to anyone searching for a smooth mortgage process.
Our home buying experience was an outright pleasure. We'd heard horror stories about buying a house but through the work of our realtor and loan officer we couldn't have asked for a better experience. Danielle genuinely cared about us and our needs, and fought tooth and nail to make sure we were taken care of. If anyone ever asks us who to go through we'd direct them directly to Danielle, knowing they'd be taken care of.
Luv them all.God bless them with a raise,especially Shan.
Great Experieince, I will be recommending many friends.
I'm leaving additional comments about my loan officer because 250 characters simply wouldn't do him justice. Spencer helped me in depth in every step. He gave informative advice about purchasing the home outside of the loan process ( home owners insurance, reducing insurance by having home security, his personal experience etc etc). He was very understanding in how hectic the process can be for a home buyer and would remind me with a call and/or email if i had forgotten something. I couldn't have asked for a better loan officer. I highly recommend him to any and all of my fellow veterans.
Matt was not my loan officer
This amazing team of individuals exemplified service beyond the call of duty. They have blessed my life well beyond just having the opportunity to purchase this property. They are the best!!! Many many thanks to each of them for their work and commitment to excellence. It was my pleasure to have the opportunity to meet these folks!
They all was very help.
Our agent refer us to speak to her daughter if we couldn't reach her. Whom was not an experience agent. It took prodding from Mrs Moss to motivate agent. ..